... (1%)

Information Center

Fabulous Information CenterFabulous.com Help

Fabulous.com Help

1. Research

This feature is only available to domain monetization account holders. To view the requirements to open a domain monetization account, please click here.

In the Research area of your account, you can research keywords and phrases, generate lists of unregistered domain names and perform WHOIS lookups on registered domain names.

1.1. Research Domains

The Research Domains tool allows you to research and create domains based on keywords or phrases you specify via the search tool.

You can modify your search to include or exclude hyphenated domains, plural domains and associated text.

You can search for .com, .net, .org, and .info domains, as well as over 100 other TLDs.

1.1.1. What does the Text Search option do?

A Text Search returns domain name suggestions based on phrases found in popular web pages in pay-per-click search engines related to your keywords.

For example, entering a keyword such as 'boxing' might return results such as BoxingMatches.com and KickboxingHouston.com when performing a Text Search.

1.1.2. What are the links on the right hand side of the page for?

We have included a number of links to external resources which may be of assistance when researching words, phrases and domain names.

1.2. Domain Generator

The Domain Generator is a tool that allows you to create domain names based on combinations of up to three separate words and phrases.

To use the Domain Generator:

  1. Enter as many words as you like (one word per line) in at least two of the fields marked "Word". Alternatively, you can choose generic words from the drop down menus; this will fill the empty fields below with a selection of related words.
    • For instance, if you want to create sporting goods domain names, you could enter terms such as 'boxing', 'hockey', and 'football' in the first field, terms such as 'equipment', 'gear', and 'uniforms' in the second field, and terms such as 'cheap', 'store' and 'online' in the third field.
  2. Choose the domain suffixes you would like to search for (.com, .net, .info or .org) and whether you want to generate domains with hyphens between the words.
  3. Click the "Search" button to display the results in the browser window, or click the "Download" button to save a .csv file to your computer (You can import the .csv file into MS Excel or another similar spreadsheet programs to view.)

Please note: Depending on the options you have selected, when you click "Search" the results may take a long time to generate as all possible combinations of the terms you have entered are being calculated.

1.3. WHOIS Lookup

In this section of your account you can perform WHOIS lookups in bulk.

Simply enter the domain name(s) into the "Bulk WHOIS" field one per line and click "Continue". A list of WHOIS details will appear on your screen for your requested domain(s).

1.3.1. What is a WHOIS lookup?

A WHOIS lookup allows you to find out information about a domain name that is already registered.

WHOIS is a protocol used to find information about networks, domains and hosts. All domain names have a WHOIS record, which will usually provide the following details:

  • The domain's registrar of record.
  • Contact details for the domain's owner, as well as Administration, Billing and Technical contacts.
  • The expiry date of the domain.
  • The status of the domain.

This information can be useful if you wish to contact the owner of the domain you are interested in with an offer to purchase.

2. Register

2.1. Register Domains

2.1.1. How do I register a domain name?

There are several ways you can register domain names through your Fabulous account:

  • To register an individual domain name or look for variations of an individual domain, use the Register Domains tool in the Register area of your account.
  • To register a pre-prepared list of domain names use the Bulk Registration tool in the Register area of your account.
  • To research potential registrations and generate lists of domain names based on keywords, use the tools in the Research area of your account.

Register Domains (Individual domains and variants)

  1. Go to the Register Domains page in the Register area of your account.
  2. Enter a specific domain name or a phrase into the "Enter Domain/Phrase" text box.
  3. Choose the domain extensions you would like to check availability for. For advanced search options, click on the "Basic" button.
    • The "Text Search" button will include results for words that are complementary to your search term.
    • The "Hyphenated Domains" button will include results for hyphenated versions of your search results.
    • The "Plural Domains" button will include results for pluralized versions of your search results.
  4. Click the "Search" button to check domain availability.
  5. Click the check box next to the domain names you would like to register.
    • To register the domains at a later time, click the "Add to Cart" button.
    • To proceed to the checkout straight away, click "Register These".
  6. The page will refresh to the checkout page with a summary of the registration transaction, and an area for you to select your payment option. You will also need to nominate WHOIS contact details and Nameservers for the domain name (you can change these details at a later date.)
    • For more information about Nameservers please click here.
    • For more information about WHOIS contacts please click here.
  7. Agree to the Terms and Conditions and click "Continue".
  8. Fabulous will bill you for the registrations according to your chosen payment method and send you an email confirming the successful registrations.
  9. The page will refresh to a summary of your purchase, as well as a set of tools to begin managing your domains at the bottom of the page.
    • Use the drop-down menus to edit the Roar.com category, redirection, grouping and watchlist settings for these domains.
    • If you would like Fabulous.com staff to categorize and redirect your new domains, select the "Request Categorization" check box. For more information on this option, please click here.

Bulk Registration (Pre-prepared list of domains)

Please note, the maximum number of domains you can process with this tool at once is 1,000.

  1. Go to the Bulk Registration page in the Register area of your account.
  2. Enter the domains you wish to register into the text box labeled "Domains to Add", one domain per line. (If you do not specify a domain suffix (i.e. .com, .net, .info, .org) the form will default to a .com domain name.)
  3. Click "Continue" to check domain availability.
  4. Follow steps 5-9 as above.

Research (Generate domains based on keywords)

This feature is only available to Fabulous Monetization customers. To view the requirements to open a Fabulous Monetization account, please click here.

  1. Go to the Research area of your account.
  2. Using the Research Domains and Domain Generator tools, find domains you would like to register. (For more information on these tools please click here.
  3. Follow steps 5-9 as above.

2.1.2. What makes a valid domain name?

Letters and numbers are always valid characters. Hyphens may also be used in but may not begin nor end your domain name. Spaces and special characters are never permitted. The special characters include, but are not limited to, these special characters: ! @ # $ % ^ & * ( ) ? "

You can use up to 67 characters in your domain name, including the extension (.com, .net, .info or .org.)

'www.' and 'http://www.' are not considered part of your domain name and do not count towards the 67 character total.

2.1.3. How do I pay for my domain name registrations?

The cost of any domains that you register will be charged to your Fabulous account balance.

If your account balance is insufficient, you will be provided with the option to pay thereupon via Visa, MasterCard or PayPal.

For information on how to add funds to your account balance via Visa, MasterCard, PayPal or Wire Transfer (EFT) please click here.

2.1.4. How do I include or disallow hyphens and plural words in my search?

To include or disallow hyphens and plural words in your search results, click the "Advanced" button and tick the check-box marked "Hyphenated Domains" and/or "Plural Domains", then click the "Search" button.

2.1.5. How long does it take to register a domain name?

Registration is basically instantaneous. As soon as your domain name has been registered, Fabulous will send a confirmation email to the address nominated for 'Purchase Domains' notifications in the Preferences page of your account.

Please keep in mind that while Fabulous registers your domain with the Central Registry in real time, most WHOIS databases do not update in real time, so it may appear that your domain name is still available if you search for it through another registrar. If you have received a confirmation email from Fabulous, the name has already been issued and it is not possible for another registrar to create the same domain again.

2.1.6. What is the difference between "Register These" and "Add to Cart"?

Once you have selected domain names that you are interested in purchasing are two options for continuing the registration phase.

Register These
This option proceeds straight to the checkout page, allowing you to register only these domains immediately. Any domains you may currently have in your cart will remain there and will not be registered.

Add To Cart
This option allows you to store these domain names in your shopping cart for future purchase. This facility is designed to allow you to continue searching for domains and build up a list of domains for purchase in your cart. When you are satisfied with the selection of domains in your cart, you can continue with the registration process.

2.1.7. I want to register an expired domain name, can I do this?

When a domain name expires it does not necessarily mean that the domain name will be available for registration. Domain owners generally have 60 days after the expiry date of a domain name in which they can still renew/restore the name. Additionally, many registrars will keep expired domain names and auction them off, instead of simply deleting them from the registry.

If a domain name still shows up in a WHOIS lookup it means that the registrar has not yet released it and it is not available for registration. If a domain name is available for registration a WHOIS lookup will return a result such as "Available", "Not found" or "Not registered".

For more information about the domain name expiry and deletion stages please click here.

2.1.8. What if the domain name I want is taken?

Domain names are unique and only one person/organization can ever own a domain at any one time. If the one you want is not available, you will need to look for an alternative.

Consider the following strategies to look for a variation of the domain name you want:

  • Try searching for the same name with a different suffix (e.g. .com, .net, .org, or .info)
  • Try re-arranging your phrase.
  • Try lengthening or shortening the domain name.
  • Try using synonyms.
  • Try hyphenating your phrase.

Additionally, when you search for a domain name through the Register Domains tool in your account, if you use the "Text Search" advanced option Fabulous will suggest other available domains which might be suitable.

You can also try placing a backorder on the domain name through a drop-catching service, however there is no guarantee that you will ever get the domain name in question. It simply means that in the event that the current registrant of the domain name fails to renew it, you may be able to secure ownership of it.

2.1.9. I registered a domain name but don't want it anymore. Can I return it for a refund?

When you register a domain name Fabulous.com has to pay an irrecoverable fee to the Central Registry. We therefore cannot offer you a cancellation and refund service for unwanted domain names.

Generally, if you do not want a domain name any longer, we recommend you simply don't renew it when it is due to expire. However, if you would like us to permanently delete a domain name from the registry before it is due to expire, please submit a request via the "Contact Us" link within your account.

2.1.10. What is Domain Categorization?

Domain categorization is a process whereby your domains are reviewed, phrase broken and allocated to a relevant subject category by the Fabulous team.

Fabulous staff are specifically trained to ensure that your domains are categorized and redirected correctly to display the most relevant content to your visitors.

You can choose to have your domain(s) categorized when registering a new domain through Fabulous.

If you have existing domains that you would like to be reviewed by our staff, or domains that are up for renewal,
you can simply email support@fabulous.com with a request to review your domains for categorization and redirections. Our customer care team will then login to your account to ensure that your domains are categorized and redirecting to the most relevant category and program.

2.1.11. Special note on .co.uk / .uk domains

.co.uk and .uk domains have special requirements:

To exercise a right to a .uk domain name the registrant name, street 1 address, postcode, country code and email
will need to match exactly the details of the .co.uk domain name with the right. When making this ensure the
following will apply:

  • The check will be case insensitive.
  • All abbreviations, single spaces, accents or foreign characters, apostrophes, full stops, commas or other
    punctuation marks must match exactly.

2.2. Bulk Registration

For additional information about registering domain names, please see the FAQs for Register Domains.

2.2.1. How do I register domain names in bulk?

To register a pre-prepared list of domain names in bulk, please follow the below steps:

  1. Go to the Bulk Registration page in the Register area of your account.
  2. Enter the domains you wish to register into the text box labeled "Domains to Add", one domain per line. (If you do not specify a domain suffix (i.e. .com, .net, .info, .org) the form will default to a .com domain name.)
  3. Click "Continue" to check domain availability.
  4. Click the check box next to the domain names you would like to register.
    • To register the domains at a later time, click the "Add to Cart" button.
    • To proceed to the checkout straight away, click "Register These".
  5. The page will refresh to the checkout page with a summary of the registration transaction, and an area for you to select your payment option. You will also need to nominate WHOIS contact details and Nameservers for the domain name (you can change these details at a later date.)
    • For more information about Nameservers please click here.
    • For more information about WHOIS contacts please click here.
  6. Agree to the Terms and Conditions and click "Continue".
  7. Fabulous will bill you for the registrations according to your chosen payment method and send you an email confirming the successful registrations.
  8. The page will refresh to a summary of your purchase, as well as a set of tools to begin managing your domains at the bottom of the page.
    • Use the drop-down menus to edit the Roar.com category, redirection, grouping and watchlist settings for these domains.
    • If you would like Fabulous.com staff to categorize and redirect your new domains, select the "Request Categorization" check box. For more information on this option, please click here.

Please note: The maximum number of domains you can process with this tool at once is 1,000.

2.2.2. How many domain names can I register at one time?

Using the Bulk Registration tool, you can register between 1 and 1,000 domain names at one time.

2.2.3. What makes a valid domain name?

Letters and numbers are always valid characters. Hyphens may also be used in but may not begin nor end your domain name. Spaces and special characters are never permitted. The special characters include, but are not limited to, these special characters: ! @ # $ % ^ & * ( ) ? "

You can use up to 67 characters in your domain name, including the extension (.com, .net, .info or .org.)

'www.' and 'http://www.' are not considered part of your domain name and do not count towards the 67 character total.otal.

2.3. New TLDs

New Domains = New Opportunities

Starting 2013, new domain extensions, or TLDs, will change how the world uses the Web. You will have the option of choosing memorable and intuitive domain names specific to your online ventures. New TLDs will make your site easier to find by consumers and tell them what to expect from your website.

New TLDs are Kind of a Big Deal

New TLDs have huge momentum behind them. Major players like Google, Amazon and even brands like Ferrari are investing in the success of new TLDs. With consumers being exposed to more than 1,000 TLDs in 2013, they'll expect you to have a descriptive and memorable domain name.


New TLD Timeline

Login to Create Your Watchlist   Don't have an account? Get one now

2.4. Cart

The Shopping Cart is a way to note down items you are interested in purchasing.

As you find domains you wish to purchase, press the "Add to Cart" button. When you do this you are adding the item to a list of items you are interested in before proceeding to the checkout.

When you are finished, review your shopping list by pressing the cart icon at the top of the page. When your cart contents are shown you have the option to re-check the availability of the domain names and remove items you are no longer interested in.

2.4.1. How do I remove items from my shopping cart?

To remove items from your shopping cart please follow the steps below:

  1. Click on the "View Cart" icon located in the top right hand corner of your Fabulous account.
  2. A table will appear with the domains currently held in your shopping cart. Beside each domain is a "Delete" button. To remove a domain from your shopping cart, simply click on the corresponding "Delete" button.
  3. The domain will now be removed from your shopping cart.

2.4.2. What is the difference between "Register These" and "Add to Cart"?

Once you have selected domain names that you are interested in purchasing are two options for continuing the registration phase.

Register These
This option proceeds straight to the checkout page, allowing you to register only these domains immediately. Any domains you may currently have in your cart will remain there and will not be registered.

Add To Cart
This option allows you to store these domain names in your shopping cart for future purchase. This facility is designed to allow you to continue searching for domains and build up a list of domains for purchase in your cart. When you are satisfied with the selection of domains in your cart you can continue with the registration process.

2.5. What TLDs are available for registration?

Fabulous currently has the ability to register over 100 TLDs. These are listed below:

  • .ACADEMY
  • .AGENCY
  • .ASSOCIATES
  • .BARGAINS
  • .BIKE
  • .BIZ
  • .BOUTIQUE
  • .BUILDERS
  • .CAB
  • .CAMERA
  • .CAMP
  • .CAPITAL
  • .CARDS
  • .CAREERS
  • .CATERING
  • .CC
  • .CENTER
  • .CHEAP
  • .CLEANING
  • .CLOTHING
  • .CO
  • .CODES
  • .COFFEE
  • .COM
  • .COMMUNITY
  • .COMPANY
  • .COMPUTER
  • .CONDOS
  • .CONSTRUCTION
  • .CONSULTING
  • .CONTRACTORS
  • .CRUISES
  • .DANCE
  • .DATING
  • .DEMOCRAT
  • .DIAMONDS
  • .DIRECTORY
  • .DOMAINS
  • .EDUCATION
  • .EMAIL
  • .ENGINEERING
  • .ENTERPRISES
  • .EQUIPMENT
  • .ESTATE
  • .EVENTS
  • .EXCHANGE
  • .EXPERT
  • .EXPOSED
  • .FARM
  • .FISH
  • .FLIGHTS
  • .FLORIST
  • .FOUNDATION
  • .FUTBOL
  • .GALLERY
  • .GIFT
  • .GLASS
  • .GRAPHICS
  • .GRIPE
  • .GURU
  • .HOLDINGS
  • .HOLIDAY
  • .HOUSE
  • .IMMOBILIEN
  • .INDUSTRIES
  • .INFO
  • .INSTITUTE
  • .INTERNATIONAL
  • .KAUFEN
  • .KITCHEN
  • .LAND
  • .LEASE
  • .LIGHTING
  • .LIMO
  • .MAISON
  • .MANAGEMENT
  • .MARKETING
  • .ME
  • .MEDIA
  • .MENU
  • .MOBI
  • .NET
  • .NINJA
  • .ORG
  • .PARTNERS
  • .PARTS
  • .PHOTO
  • .PHOTOGRAPHY
  • .PHOTOS
  • .PICTURES
  • .PLUMBING
  • .PRODUCTIONS
  • .PROPERTIES
  • .PUB
  • .RECIPES
  • .REISEN
  • .RENTALS
  • .REPAIR
  • .REPORT
  • .REVIEWS
  • .SERVICES
  • .SEXY
  • .SHOES
  • .SINGLES
  • .SOCIAL
  • .SOLAR
  • .SOLUTIONS
  • .SUPPLIES
  • .SUPPLY
  • .SUPPORT
  • .SYSTEMS
  • .TECHNOLOGY
  • .TIENDA
  • .TIPS
  • .TODAY
  • .TOOLS
  • .TOWN
  • .TOYS
  • .TRAINING
  • .TV
  • .UK
  • .UNIVERSITY
  • .VACATIONS
  • .VENTURES
  • .VIAJES
  • .VILLAS
  • .VISION
  • .VOYAGE
  • .WATCH
  • .WEBCAM
  • .WORKS
  • .ZONE

3. Manage

In the Manage section of your account you can control the registry related aspects of your domains, including; transfers, WHOIS contact information, Nameservers, renewals, locks and email forwarding.

3.1. Domains

In the Manage section of your account you can control the registry related aspects of your domains, including; transfers, WHOIS contact information, WHOIS Privacy, Nameservers, renewals, locks, and email forwarding.

Use the search tool in the Domains page to locate domain names and change their settings individually with the "Options" buttons. Clicking the "Download" button will allow you to download a .csv file containing the details of all the domains that match your search query.

3.1.1. How do I change the WHOIS contact details for a domain?

To edit the WHOIS contact details for a domain name please follow the steps below:

  1. Go to the the Domains page of the Manage area of your account.
  2. Use the search tool to locate the domain name you want to modify.
  3. Click the "Contact" button corresponding to the domain you want to modify.
  4. A pop-up window will launch where you can select the correct contact details profile from the drop down menus.
    • To add a new contact details profile simply click on the "Add Contacts" button and fill in the required details, then click the "Continue" button.
  5. Click the "Continue" button to confirm your selection.

Please note: You may have different contact information for each of the four required areas (Domain, Administrative, Technical and Account).

3.1.2. Can I change the WHOIS contact information for domain names in bulk?

Bulk WHOIS changes can only be processed by our Customer Care team.

To request bulk changes to WHOIS information please email support@fabulous.com with your request.

3.1.3. How do I change which Nameservers are assigned to a domain?

You can edit the Nameserver details for a domain individually, through the Domains page in the Manage section of your account, or in bulk through the Nameservers page in the Manage section of your account.

To edit the Nameserver details for domains individually, please follow the steps below:

  1. Go to the Domains page in the Manage area of your account.
  2. Use the search tool to locate the domain name you want to modify.
  3. Click the "NS" button corresponding to the domain you want to modify.
  4. A pop-up window will launch where you can select an existing Nameserver profile or enter in a new set of Nameservers in the box provided.
  5. Click on the "Continue" button to confirm your selection.

You have now edited the Nameservers for this domain.

For instructions on how to edit the Nameserver details for domains in bulk, please click here.

3.1.4. What is an Executive Lock and why would I use one?

An Executive Lock adds another level of protection to a domain name.

The Executive Lock effectively freezes a domain's registry settings, and can only be removed by Fabulous management after any special conditions specified by the client have been fulfilled.

A domain name under Executive Lock cannot:

  • Be transferred out to another Registrar.
  • Be pushed to another Fabulous account.
  • Have changes to its Nameserver settings.
  • Have the Registrar-Lock status removed.

Please note: Renewals and WHOIS contact updates will continue as normal.

You may also be interested in our FAQ: How to put an Executive Lock on your domain OR, How to remove an Executive Lock from your domain

Please note: Fabulous is trying to offer this as another free value added service. If this manual transaction service is overused by wholesale account holders by processing high volumes of lower value domains, the service will have to become a paid feature in the future. Please take care to use this service appropriately for your special domains.

3.1.5. How do I put an Executive Lock on my Domain?

Releasing the Executive Lock may take several days to proceed.

To put an Executive Lock on your domain please follow the below steps:

  1. Go to the Domains page of the Manage area of your account.
  2. Click on the "E-Lock" button for the domain you wish to place an Executive Lock on.
  3. A pop up window will launch. Please carefully read through what status Executive Lock does.
  4. Enter the conditions that must be met for the status lock to be removed in the text box provided. For example, you could specify that we must contact a certain person via telephone for confirmation, or that the lock should only be removed if someone provides a specific password via email.
  5. After entering the required conditions click on the "Continue" button to confirm your selection.

You have now placed an Executive Lock on your domain.

Please Note: When an Executive Lock is applied to a domain the lock will remain permanently on Registrar-Lock status and you cannot remove this status without contacting Fabulous management.

3.1.6. How do I remove an Executive Lock from a domain name?

There are several conditions for the removal of an Executive Lock from a domain name:

  1. For security reasons, you must request the lock removal via the "Contact Us" link within your Fabulous account.
  2. Any requirements listed at the time of applying the lock must be satisfied.
  3. Only a member of Fabulous management can process the lock removal.

3.1.7. What is Registrar-Lock and why are all my domain names set to this status?

As a security measure, all domain names registered through Fabulous.com are set to Registrar-Lock status by default.

Registrar-Lock prevents domain names from being transferred by an unauthorized party, as any transfer request for a domain under Registrar-Lock will be rejected automatically.

You can still carry out normal domain management tasks such as changing Nameservers, updating WHOIS contact information and processing domain name renewals through your Fabulous account while your domain status is set to Registrar-Lock.

The only time the Registrar-Lock should be removed from a domain name is if you are transferring it to another registrar.

3.1.8. What does the "Unlock" button do?

Clicking on the "Unlock" button will release your domain from the default Registrar-Lock for a window of 5 days.

For this time it will appear with the status 'Active'.

After this period your domain will return to the default 'Registrar-Locked' status as a safety precaution.

3.1.9. How do I unlock my domain for transfer?

There are two ways to remove the Registrar-Lock from a domain name in the Domains page in the Manage section of your account; individually, using the "Unlock" button, and in bulk, using the Bulk Unlock tool.

To remove the Registrar-Lock from a domain name individually:

  1. Go to the Domains page in the Manage area of your account.
  2. Use the search tool to locate the domain name you want to unlock.
  3. Click on the "Unlock" button corresponding to the domain name and a pop-up window will launch.
  4. Note down the randomly generated Authinfo code that appears the text box, or *enter your own code in place of the randomly generated one.
  5. Select the check box named "Unlock domain until...".
  6. Click the "Submit" button to confirm your selection.
  7. The domain name will be released from the default Registrar-Lock for 5 days. For this time it will appear with the status 'Active'.
  8. After this period your domain will return to the default Registrar-Lock status.

OR

To remove the Registrar-Lock for several domain names at once using the "Bulk Unlock" tool:

Please note: the maximum number of domains that you can process with this tool at once is 1,000.

  1. Go to the Domains page in the Manage area of your account.
  2. Click on the "Bulk Unlock" button at the bottom of the page.
  3. Enter the domains you wish to unlock into the text box labeled "Unlock Domains", one domain per line.
  4. Note down the randomly generated Authinfo code that appears the text box, or *enter your own code in place of the randomly generated one.
  5. Click the "Submit" button to confirm your selection.
  6. The domain names will be released from the default Registrar-Lock for 5 days. For this time it will appear with the status Active.
  7. After this period your domain will return to the default Registrar-Lock status.

Please note: Authinfo codes are now required to contain:

  1. A number.
  2. A symbol.
  3. An uppercase letter.
  4. A lowercase letter.
  5. And must be between 8 and 16 characters long.

3.1.10. How do I renew a domain name?

There are two ways you can renew your domain names on the spot; individually through the Domains page in the Manage section of your account, or in bulk through the Renewals page in the Manage section of your account.

If you want to schedule your domain names to auto renew in the future, rather than renewing the annually please use the Auto Renewal tool.

To renew a domain name individually through the Domains page in the Manage section of your account please follow the steps below:

  1. Go to the Domains page in the Manage area of your account.
  2. Use the search tool to locate the domain name you want to renew.
  3. Click the "Renewal" button corresponding to the domain you wish to renew, and a pop up window will launch.
  4. Click on the "Renew this domain now" text link, and you will be redirected to a summary of the renewal transaction.
  5. Select the length of time you wish to renew the domain name for.
  6. If you are happy to proceed with the transaction agree to the Terms and Conditions, and click the "Continue" button.

You have now renewed your domain name(s) for the nominated length of time.

For instructions on how to renew domain names in bulk through the Renewals page in the Manage section of your account please click here.

3.1.11. What is an Authinfo Code?

An Authinfo code is a unique code which is used to authorize a registrar to begin proceedings to transfer a domain name.

When you unlock a domain name in preparation for transfer you must obtain this code. At Fabulous, when you remove the Registrar-Lock from a domain you have the option of using a randomly generated, unique Authinfo code, or you can enter your own.

When you initiate a transfer request, you will need to supply this Authinfo code to the gaining registrar for the domain transfer to be successful.

The Authinfo code is also commonly referred to as a transfer secret, transfer key, an authorization code, authority code or EPP code.

Please note: Authinfo codes are now required to contain:

  1. A number.
  2. A symbol.
  3. An uppercase letter.
  4. A lowercase letter.
  5. And must be between 8 and 16 characters long.

3.1.12. What is WHOIS Privacy?

WHOIS Privacy is a service offered by WHOIS Privacy Services Pty Ltd. which can be enabled on your Fabulous registered domains.

When a domain name is registered, your personal information is associated with the domain name and is visible to the public via a WHOIS lookup.
When WHOIS Privacy is enabled on your domain, generic information will instead be displayed; protecting your identity.

What information is displayed?

When WHOIS Privacy is enabled on your domain, generic information for the contact Name, Address, Email and Telephone are displayed. An example of the details displayed on a protected domain is below:

Name: Domain Hostmaster
Customer ID: Your Unique ID
Organisation: Whois Privacy Services Pty Ltd
Street: PO Box 923
City: Fortitude Valley
State/Province: QLD
Postal Code: 4006
Country: AU
Phone: +61.730070090
Fax: +61.730070091
Email: Your_Unique_ID@whoisprivacyservices.com.au

Can someone contact me through WHOIS Privacy?

Yes. WHOIS Privacy Services Pty Ltd offers fully functional methods of contact via Phone, Postal mail or Email:

Phone - Phone messages are recorded and sent to the domain owner via the Primary Contact Email Address associated with the account.
Email - Email messages for the domain are forwarded to the domain owner via the Primary Contact Email Address associated with the account.
Postal - Postal mail is forwarded onto the domain owner via Post to the Owner Contact details in your account.

Your privacy is maintained through all methods of contact.

What does WHOIS Privacy cost?

Enabling WHOIS Privacy on your Fabulous domains is free of charge.
Forwarding physical Post incurs a $25.00 USD handling charge per parcel.
Forwarding of Phone Messages and Email is free of charge and will be sent to your Primary Contact Email address.

We also suggest you read the Whois Privacy Services Agreement.

3.1.13. How do I enable/disable WHOIS Privacy?

There are two ways to enabled WHOIS Privacy on a domain in the Domains page in the Manage section of your account; individually, using the "Privacy" button, and in bulk, using the Bulk Privacy tool at the bottom of the page.

Individual Domain Privacy

To enable or disable WHOIS Privacy on an individual domain, please follow these steps:

    1. Go to the Domains page in the Manage area of your account.
    2. Use the search tool to locate the domain name you want to set to private.
    3. Click on the "Privacy" button next to the domain name and a pop-up window will launch.
    4. Select either the radio button "enable" or "disable" to turn WHOIS Privacy on or off.
    5. Click the "Change" button to confirm your selection.
    7. The domain name will now be set to private in our WHOIS database.

OR

Bulk Domain Privacy

To enable or disable WHOIS Privacy on domains in bulk; please follow these steps:

    1. Go to the Domains page in the Manage area of your account.
    2. Click on the "Bulk Privacy" button at the bottom of the page.
    3. In the text box, enter the domains you wish to set WHOIS Privacy for.
    4. Select either "enable" or "disable" from the drop-down box to turn WHOIS Privacy on or off.
    5. Click the "Continue" button to confirm your selection.
    6. The domain name will now be set to private in our WHOIS database.

You can also enable WHOIS Privacy as a default setting for all new domains Registered or Transferred into Fabulous via the Preferences page in the Admin section of your account.

3.1.14. What is Fabulous DNS Hosting?

DNS Hosting is a service offering by Fabulous allowing you to delegate and manage the DNS entries for your domains via Fabulous' Nameservers, either individually or in bulk.

Owners of a portfolio of domains may opt to flexibly apply the same basic DNS record structure to their entire portfolio with our templating tool, or individually on a per-domain basis.

Only A, CNAME, MX, TEXT, NS and PTR types are configurable. For more information about the DNS Templating tool, please see Manage DNS

Fabulous DNS Hosting is interoperable with your existing DNS setup, parked domains or domains with name servers pointed elsewhere will not be affected.

3.1.15. How do I enable Fabulous DNS Hosting?

There are two ways to enabled Fabulous DNS Hosting on a domain in the Manage page, then the Domains section of your account; individually, using the "DNS" button, and in bulk, using the Bulk DNS tool at the bottom of the page.

Both a configured DNS Template, and NS delegation to the 'Fabulous DNS Hosting' profile should be created prior to configuring applying your DNS template.

Invividual DNS Hosting

Please follow these steps :

  1. Go to the Domains page in the Manage area of your account.
  2. Locate the domain name you want to apply a DNS Template to.
  3. Click the "DNS" button next to the domain. A pop-up window will launch.
  4. From the drop-down that appears, select the template you wish to apply, or "None" to remove.
  5. Click "Change" to confirm your selection
  6. DNS for the domain will now be updated. It may take a maximum of 1 day for your change to be visible

Please note: Depending on the current Nameserver delegation of your domain, you may be prompted to update the NS profile. Simply click "OK" to continue this process, or "Cancel" to abort.

OR

Bulk DNS Hosting

Please follow these steps :

  1. Go to the Domains page in the Manage area of your account.
  2. Click on the "Bulk DNS" button at the bottom of the page
  3. In the text box, enter the domains you wish to set DNS Hosting for.
  4. From the DNS Templates drop-down, select the template you wish to apply, or "None" to remove
  5. Click "Continue" to confirm your selection
  6. You will be directed to a page detailing the number of domains which were updated in total, or of any NS delegation errors if they occurred.

3.2. Nameservers

In this section of your account you can create and edit Nameservers, store Nameserver details as Nameserver profiles, and change the Nameserver information for domain names in bulk.

3.2.1. What are Nameservers and why do I need them?

Nameservers link domain names to their corresponding IP addresses.

When you type in a domain name in order to access a website, your browser queries a Nameserver to locate the IP addresses where it can retrieve the website.

In this way we can surf the internet using easy to remember domain names such as Fabulous.com, rather that difficult to remember IP addresses.

In order for your domain to resolve to a website, it must have Nameservers assigned to it. A domain must have 2 different Nameserver addresses (for example the Fabulous Nameservers are ns1.fabulous.com and ns2.fabulous.com) which correspond to 2 different IP addresses.

You can create Nameservers from IP addresses in your Fabulous account.

3.2.2. What is the difference between a Nameserver and a Nameserver profile?

When we refer to a Nameserver, we mean the actual address which points to an IP, for example ns1.mynameserver.com.

A Nameserver profile is a way of storing sets of Nameservers for future reference. When you want to assign Nameservers to a domain, you can simply select the title of the profile you would like to use from a drop-down menu.

For example, you could create a Nameserver profile named 'My Nameservers', containing the Nameservers ns1.mynameserver.com and ns2.mynameserver.com.

3.2.3. How do I change which Nameservers are assigned to domains in bulk?

You can edit the Nameserver details for a domain individually, through the Domains page in the Manage section of your account, or in bulk through the Nameservers page in the Manage section of your account.

To edit the Nameserver details for domains in bulk through the Manage then Nameservers section of your account, please follow the steps below:

  1. Go to the Nameservers page in the Manage area of your account.
  2. Locate the Bulk Nameserver tool.
  3. Enter the domains you wish to modify into the text box labeled "Domains to Modify", one domain per line.
  4. Click on the "Continue" button.
  5. Either select an existing Nameserver profile from the drop-down menu, or enter a new set of Nameservers into the text box.
    • If you would like to add a new set of Nameservers as a profile, click the "Add Profile" button, fill out the required fields, and then select the new Nameserver profile from the drop-down menu.
  6. Click on the "Continue" button.
  7. A new page will load summarizing the changes performed.

For instructions on how to edit the Nameserver details for domains individually through the Manage then Domains section of your account, please click here.

3.2.4. How do I add a Nameserver profile?

To add an existing set of Nameservers to your account as a Nameserver profile please follow the steps below:

  1. Go to the Nameservers page of the Manage area in your account.
  2. Click on the "Add Profile" button and a pop up window will launch.
  3. Give your new Nameserver profile a name (e.g. My Nameserver).
  4. Enter your Nameservers into the "Nameservers" text box, with one nameserver address per line, for example:
        ns1.mynameservers.com
        ns2.mynameservers.com
  5. If you would like this to be the default Nameserver profile for your account, select the "Default" checkbox.
  6. Click on the "Continue" button.

3.2.5. How do I edit a Nameserver profile?

To edit either the title of a Nameserver Profile or the Nameserver addresses contained in it, please follow the steps below:

  1. Go to the Domains page in the Manage area of your account.
  2. Click on the "Edit" button under the "Options" section.
  3. Change the details of your Nameserver profile.
  4. Click on the "Continue" button.

3.2.6. How do I delete a Nameserver profile?

To delete a Nameserver Profile from your account please follow the steps below:

  1. Go to the Nameservers page in the Manage area, and locate the profile you wish to delete.
  2. Click on the "Delete" button under the "Options" section, and a pop up window will launch.
  3. Click "Delete" in the pop up window to confirm the deletion.

3.2.7. How do I create a new Nameserver?

If you have an IP address for the hosting location of your website and would like to point a domain name to this address, please follow the guidelines below to create a Nameserver:

To create a Nameserver, you will need a domain name registered in your Fabulous account, and a valid IP address.

Nameservers usually take the following format:

    ns1.domain.com
    ns2.domain.com, and so on.

Using the 'ns1' format for the host portion of the Nameserver is standard because it makes it clear that this address is a Nameserver. However, you could use a different format to this such as 'serverone.domain.com'.

Please note: To redirect a domain name, you must have 2 different Nameserver records which correspond to 2 different IP addresses.

To create a new Nameserver record please follow the steps below:

  1. Go to the Nameservers page in the Manage area of your account.
  2. Click on the "Create Nameserver" button at the bottom of the page and a pop up window will launch.
  3. In the "FDQN" field, enter the host portion of the Nameserver address (e.g. ns1)
  4. Use the drop-down menu to select the domain name you would like to use for the Nameserver.
  5. Enter at least one valid IP address into the "IPs" text box.
  6. Click on the "Continue" button.

The pop up window will reload summarizing the changes performed.

3.2.8. How do I edit a Nameserver?

To edit either the details of a Nameserver please follow the steps below:

  1. Go to the Nameservers page in the Manage area in your account.
  2. In the "Nameserver Edit" table at the bottom of the page, locate the Nameserver you wish to edit and click on the "Edit" button in the "Options" column. A pop up window will launch.
  3. Change the details of your Nameserver.
  4. Click on the "Change" button to confirm your changes

3.2.9. How do I delete a Nameserver?

To delete a Nameserver from your account please follow the steps below:

  1. Go to the Nameservers page in the Manage area in your account.
  2. In the "Nameserver Edit" table at the bottom of the page, locate the Nameserver you wish to delete and click on the "Delete" button in the "Options" column. A pop up window will launch.
  3. Click "Delete" in the pop up window to confirm the deletion.

Your Nameserver will now be deleted.

Please note: You will not be able to delete a Nameserver that is currently in use.

3.2.10. Can I use more than one IP when creating a Nameserver?

Yes. You can list up to 13 unique IP addresses per Nameserver record. For example, ns1.mydomain.com could be associated with 13 different IPs.

3.2.11. Can I use the same IP to create multiple nameserver records?

Yes and No. It is possible to create more than one Nameserver record referencing the same IP, however for the purposes of redirecting a domain you should use 2 different Nameserver addresses which correspond to 2 different IP addresses.

3.2.12. Can I list more than two Nameservers for a domain?

Yes. It is common to use multiple Nameservers so that if one or more of them is not functioning the others may be used.

3.3. Contacts

In this section of your account you can manage the WHOIS contact details for your domain names.

WHOIS is a protocol used to find information about networks, domains and hosts. All domain names have a WHOIS record, which includes details of the domain owner, billing contact, technical contact and status of the domain.

WHOIS records are public records, and must be correct and up to date in order to comply with ICANN regulations.

In your Fabulous account, you can store sets of contact details. When you want to assign a set of contact details to a domain, you simply select the name of the company or registrant you would like to use from a drop-down menu.

3.3.1. What are the Domain, Administrative, Technical and Account contacts for?

When you register or take ownership of a domain name, you will be required to list the owner of the domain, as well as nominate Administrative, Technical and Account (Billing) contacts who are authorized to manage different aspects of the domain. These contacts can be individuals or organizations other than the owner.

These details will be publicly available on the WHOIS record for the domain name.

The Domain contact

This is the legal owner of the domain name. This can be an individual or a company.

The Administrative contact

This is the person or organization authorized to make administrative decisions and carry out domain management functions on behalf of the owner. Domain name transfer authorization emails and legal correspondence regarding the domain name are sent to the Administrative contact. Generally, the Administrative contact will be the owner or an authorized person from your company.

The Technical contact

This is the person or organization responsible for technical aspects of the domain name.

The Account contact

Also referred to as the Billing contact, this is the person or organization responsible for billing for the domain name (i.e. registration and renewal fees).

3.3.2. How do I add a new set of WHOIS contact details to my account?

To add a new set of WHOIS contact details please follow the steps below:

  1. Go to the Contacts page of the Manage area of your account.
  2. Click the "New Contact" button, and a pop up window will launch for you to choose either a verified email address or an unverified email address. You will need to verify the new address.
  3. Click the "Continue" button to confirm your changes.

3.3.3. How do I edit a set of WHOIS contact details?

To edit a set of WHOIS contact details please follow the steps below:

  1. Go to the Contacts page of the Manage area of your account.
  2. Click the "Edit" button, and a pop up window will launch for you to enter the changes.
  3. Click the "Continue" button to confirm your changes.

3.3.4. How do I delete a set of WHOIS contact details?

To delete WHOIS contact details from your account please follow the steps below:

  1. Go to the Contacts page of the Manage area in your account.
  2. Click the "Delete" button located next to the details you wish to delete and pop up window will launch asking you to confirm the removal of the contact details.
  3. Click the "Delete" button to confirm your changes.

3.3.5. Can you make my WHOIS contact details private?

Fabulous.com does not offer private registration services. We do however provide a "Protect" option, which makes it more difficult for your details to be collected via automated means.

3.3.6. What does the "Protect" checkbox do?

Selecting the "Protect" checkbox will not hide your contact details, however it will obstruct automatic collection of your email address. Your email address will be displayed in the Fabulous WHOIS database as an image rather than as text, which makes it more difficult for your details to be collected via automated means such as spiders and bots.

3.3.7. What does the "Default" checkbox do?

Selecting the "Default" checkbox for the Domain, Admin, Technical, or Account setting will apply this contact profile to any domains on default contact settings.

3.3.8. Can I change the WHOIS contact details for domain names in bulk?

Bulk changes to your domain's WHOIS information can only be made by our Customer Care team.

To request bulk changes to WHOIS information please send your request using the "Contact Us" link at the bottom of the page.

3.3.9. How do I verify a WHOIS contact?

Before WHOIS allows your chosen contact details to be administrated, these details must be verified.

To verify a WHOIS contact follow the below steps:

  1. Go to the Contacts page in the Manage section within your account.
  2. Click the "Verify" button next to the contact you wish to verify. An email will be sent to the corresponding email address.
  3. Click on the "Verify Now" link within that email.
  4. Sign into your Fabulous account to verify the WHOIS contact.

3.4. Renewals

In this section of your account, you can manage the renewal of your domain names. You can either renew your domains on the spot, or schedule them to auto-renew in the future, when they are due to expire.

To find out which domain names are expiring, use the search tool in the Expiry Control page, which is within the Portfolio area of your account.

3.4.1. How do I renew my domains now?

There are two ways you can renew your domain names on the spot; individually through the Domains page in the Manage section of your account, or in bulk through the Renewals page in the Manage section of your account.

If you want to schedule your domain names to auto renew in the future, rather than renewing the on-the-spot, please use the Auto Renewal tool.

To renew a domain name individually through the Domains page in the Manage section of your account please follow the steps below:

  1. Go to the Domains page in the Manage area of your account.
  2. Use the search tool to locate the domain name you want to renew.
  3. Click the "Renewal" button corresponding to the domain you wish to renew, and a pop up window will launch.
  4. Click on the "Renew this domain now" text link, and you will be redirected to a summary of the renewal transaction.
  5. Select the length of time you wish to renew the domain name for.
  6. If you are happy to proceed with the transaction agree to the Terms and Conditions, and click the "Continue" button.

For instructions on how to renew domain names in bulk through the Renewals page in the Manage section of your account please click here.

3.4.2. What is Auto Renewal?

Auto Renewal is a tool designed by Fabulous for you to automatically renew registry domains prior to their expiry date. All domains set to Auto Renewal will be renewed in one transaction on the 20th of the month prior to expiry.

For example, all domains set to expire within the month of July will be auto renewed on the 20th of June.

Funds for auto renewals must be available in your account prior to the 20th of each month, in order for the auto renewal of the domains to be successful. For example, if you have set 10 domains marked for auto renewal and have funds for the renewal of only 5, no domains will be auto renewed.

3.4.3. Why should I use Auto Renewal?

Auto Renewal removes the risk of you losing your domain. You should use Auto Renewal to ensure that no domains in your account accidentally drop.

If you forget to renew a domain name before the expiry date you may have to pay a higher fee to recover the domain name or you might lose ownership of the domain name all together.

For further information on what happens if you forget to renew a domain name before its expiry date, please see our FAQ on the subject.

3.4.4. How do I schedule domains for Auto Renewal?

There are two ways you can schedule domain names for Auto Renewal; individually through the Domains page in the Manage section of your account, or in bulk through the Renewals page in the Manage section of your account.

To schedule domain names for Auto Renewal individually through the Domains page in the Manage section of your account please follow the steps below:

  1. Go to the Domains page in the Manage area of your account.
  2. Use the search tool provided to locate the domain name you want to schedule for auto renewal.
  3. Click the "Renewal" button corresponding to the domain you wish to renew, and a pop up window will launch.
  4. Select the relevant Auto Renewal option ("Do not automatically renew this domain", "Automatically renew this domain for 1 year", or "Automatically renew this domain forever").
  5. Click the "Continue" button to confirm your selection.

To schedule domain names for Auto Renewal in bulk through the Renewals page in the Manage section of your account please follow the steps below:

Please note: The maximum number of domains you can process at once with this tool is 1000.

  1. Go to the Renewals page in the Manage area of your account.
  2. Locate the Bulk Auto Renew tool.
  3. Enter the domains you wish to schedule for auto renewal into the text box labeled "Domains to Auto Renew", one domain per line.
  4. Select the relevant Auto Renewal option ("Do not automatically renew this domain", "Automatically renew this domain for 1 year", or "Automatically renew this domain forever").
  5. Click the "Continue" button to confirm your selection.

3.4.5. How do I disable Auto Renewal for domain names?

There are two ways to disable Auto Renewal for domain names; individually through the Domains page in the Manage section of your account, or in bulk through the Renewals page in the Manage section of your account.

To disable Auto Renewal for domain names individually through the Domains page in the Manage section of your account please follow the steps below:

  1. Go to the Domains page in the Manage area of your account.
  2. Use the search tool provided to locate the domain name you want to schedule for auto renewal.
  3. Click the "Renewal" button corresponding to the domain you wish to renew, and a pop up window will launch.
  4. Select the "Do not automatically renew this domain" radio button.
  5. Click the "Continue" button to confirm your selection.

Please note: This must be done prior to the 20th of the month when the domain names are scheduled to renew. For example, if you have domain names expiring in July that are scheduled for Auto Renewal on the 20th of June, you must disable Auto Renewal by the 19th of June.

To disable Auto Renewal for domain names in bulk through the Renewals page in the Manage section of your account please follow the steps below:

  1. Go to the Renewals page in the Manage area of your account.
  2. Locate the Bulk Auto Renew tool.
  3. Enter the domains you wish to schedule for auto renewal into the text box labeled "Domains to Auto Renew", one domain per line.
  4. Select the "Do not automatically renew this domain" radio button.
  5. Click the "Continue" button to confirm your selection.

Please note: The maximum number of domains you can process at once with this tool is 1,000.

3.4.6. When is the renewal date for a domain set for Auto Renewal?

On the 20th of each month, all expiring domains set to auto renew for the following month will be renewed.

You will receive an email from Fabulous on the 1st of each month notifying you of any auto renewals that will process on the 20th of that month.

3.4.7. When and how do I pay for domains set for Auto Renewal?

Auto renewal fees will be automatically deducted from your Fabulous account balance.

Sufficient funds to cover each month's renewals must be readily available in your Fabulous account the day before the renewals are scheduled to process.

For example, to auto renew domains expiring in July, funds must be in your account by the 19th of June as all these domains will auto renew on the 20th of June.

If there are insufficient funds none of the renewals will be processed. For example, if you have set 10 domains marked for auto renewal and have funds for the renewal of only 5, no domains will be auto renewed.

3.4.8. What happens if there are not sufficient funds in my account for auto renewals?

If there are insufficient funds in your account when Fabulous attempts to auto-renew your domains, none of the domains will be renewed and we will send you an email advising of the shortfall in funds.

You will receive an 'Auto renew failure notice' email every day up until the 5th of the month the domains are due to expire. After this date the Fabulous system sill stop attempting to auto-renew your domains, and if you wish to keep any of the domains marked to auto-renew you must log into your Fabulous account and manually renew the domains immediately.

3.4.9. Will Fabulous notify me when my domain names are due to expire?

Yes, Fabulous.com sends you expiry notifications at the following times:

  • Domains that expire 30 days from now (mandatory).
  • Domains that expire 7 days from now (mandatory).
  • Domains that expire today (optional).
  • Domains that expired 4 days ago (mandatory).
  • On the 15th of each month, an email shows you all domains expiring the month after next. (i.e. on 15th April show all domains expiring in June) (optional).

Please note: The 'mandatory' notifications above cannot be turned off.

You can choose to turn off the optional notifications above via the Preferences form in the Administration area of your account.
For further information please click here.

If you have any questions, please contact: support@fabulous.com

3.4.10. What happens if I forget to renew a domain name before the expiry date?

If you fail to renew a domain name before its expiry date the domain name will be undelegated and any websites and services (such as email addresses and Nameservers) associated with the domain name will stop working.

The domain name will be placed in Registrar-Hold status, and you have 33 days from the expiry date to renew the domain name at the regular renewal price.

After this time domains can still be saved, however there are additional fees involved. Please visit the
For further information please refer to the Domain name deletion Stages for more info.

3.4.11. My domain name is in Redemption Period. How do I restore it?

Domain name restorations can only be processed by Fabulous management.

A fee of $100.00 applies for this service, which will be billed to your Fabulous account balance. This fee includes a one year renewal period.

If you would like Fabulous to restore a Redemption Period domain name for you:

  1. Check your account balance, and if necessary deposit $100.00 to your account for each domain name to be restored, plus the regular renewal rate.
  2. Contact the Fabulous.com Customer Care Department via email at
    support@fabulous.com advising that your account has sufficient funds for the restoration(s) and listing the domain name(s) you would like restored.
  3. The domain name(s) will be restored and renewed for one year.*
  4. You will need to re-add Nameservers to the domain name(s), as these settings are deleted when a domain name enters the Redemption Period.

*Please Note: Because domain name restorations can only be performed by Fabulous management there may be a delay before your request is processed.

3.4.12. Domain Name Deletion Stages


Period (Days) Domain Status Details
Expiry to -33 Registrar Hold The domain name will stop resolving. During this period you can renew your domain name via your Fabulous account.
-33 to -42 Registrar Hold - Pre-Redemption During this period Fabulous.com staff may be able to renew the domain for you, however there is an additional charge of $25.00 (Extension Fee).
-42 to -72 Redemption Grace Period During this period the only way to get the domain name back is to have it restored at a cost of $100.00 plus the regular renewal rate.
-72 to -77 Pending Delete The domain name cannot be restored and it will be deleted from the registry.
-77 No Status The domain name has now been deleted from the registry. It is available for anyone to register on a first-come, first-served basis.

3.5. Transfer

In this section of your account you can initiate transfer of domain names from another registrar into Fabulous.

3.5.1. What is the difference between transferring and pushing a domain name?

Transfer Push
A domain name transfer involves moving a domain name from one registrar to another (for example, from GoDaddy to Fabulous). Pushing a domain involves moving the domain from one Fabulous user's account to another.
Transferring a domain name between registrars incurs a transfer fee. Pushing a domain between Fabulous accounts is free.
When a domain is transferred from one registrar to another, the domain is registered for an additional year. When a domain is pushed from one Fabulous account to another, only the remaining registration on the domain is transferred.
Domain transfers typically take 3 to 7 days from the time you initiate/agree to the transfer request. Pushing a domain name in instantaneous.

3.5.2. How do I transfer domain names from another registrar into Fabulous?

To transfer domain names from another registrar into Fabulous please follow the steps below:

  1. Ensure domain to be transferred is not Registrar Locked (i.e has a WHOIS status of ACTIVE) and was first registered more than 60 days ago.
  2. Login to your Fabulous account and go to the Transfer page in the Manage area.
  3. Enter the domain(s) you would like to transfer into the Transfer Bulk Domains box along with the Authorization code for each domain in the format outlined below, then click the "Continue" button.
      domain1.com authorization
      domain2.com authorization
  4. The page will refresh confirming whether the domains you have entered are eligible for transfer, as well as itemizing all transfer costs. Please review the domain names and Authorization codes listed, and if you are happy to proceed with the transaction agree to the Terms and Conditions, and click the "Continue" button.
  5. The page will refresh, allowing you to select the WHOIS contact profiles you would like to use for the domains. Click the "Continue" button.
  6. The page will refresh, providing you with a summary of the transaction, and should your Fabulous account balance be insufficient, options to fund the transaction. Click the "Continue" button.
    • At this point the transfer costs will be charged to your Fabulous account balance.
  7. Fabulous.com will send a transfer approval email to the WHOIS Administrative contact email address for the domain. This email contains a link which will take the registrant to a web page where they can approve the transfer to Fabulous.com.
    • If this email does not arrive, possible reasons include; the domain is registrar locked, the domain has not been with its current registrar for 60 days, the WHOIS contact email address is not correct, or the WHOIS contact's ISP/anti spam software is blocking the email from Fabulous.com.
  8. Once this is approved, Fabulous will send a transfer order to the losing registrar.
  9. There domain owner then has five (5) days to explicitly approve or decline the transfer within their account at the losing registrar. If no response is received, after no longer than 5 days the Central Registry should automatically transfer the domain to Fabulous.com.
    • Depending on the time of day that the losing Registrar auto approves or the owner approves the transfer it can take up to 24 hours for the domain name show in your Fabulous.com account
  10. Once your domain has been successfully transferred you will receive an email notification from Fabulous.com.
  11. You can now manage your domain(s) through your Fabulous.com account.

Please Note: If a transfer request is not approved or fails for another reason, the transfer fee will be returned to your account balance.

3.5.3. What do I need to check before I transfer a domain name?

Numerous criteria must be satisfied before you can begin the domain name transfer process:

  1. The domain name must not be within 60 days of its initial registration or within 60 days of being transferred from another registrar. This is an ICANN regulation designed to reduce the incidence of fraudulent transactions.
  2. Some registrars also disallow the transfer of a domain name within 60 days of the WHOIS contact information being updated, however this is not an ICANN regulation; it is simply an additional security measure.
  3. The domain name must not be more than 30 days past its expiry date. 30 days after a domain name expires it enters a 30 day Redemption Grace Period; during this period a domain name must be restored by the current registrar before transfer can take place. After the 30 day Redemption Grace Period a domain name goes into Pending Delete status, at which point it can not be restored.
    • Some registrars disallow the transfer of domain names that have expired. This is not an ICANN regulation; this is a registry specific rule.
  4. The domain name's Administrative WHOIS contact email address must be up to date and functional. During the transfer process, an 'Authorization for Registrar Transfer' email is sent to the Administrative WHOIS contact's email address. If the domain name owner does not respond to this email, the domain name cannot be transferred.
  5. The domain name must not be subject to any special locks or holds. All domain names are set to Registrar-Lock status by default, to ensure that they cannot be transferred, modified or deleted by an unauthorized party. You should be able to easily remove the Registrar-Lock status from a domain name within your customer administration interface at the Losing Registrar. However, if a domain name is subject to additional locks, you may not be able to remove the Registrar-Lock. Some reasons an additional lock may be applied to a domain name include:
    • The domain owner has requested additional security measures such as an Executive Lock, which can only be removed after strict conditions are met.
    • The domain name is subject to legal dispute, and is locked by the registrar.
    • The domain name is on hold due to payment owed for a previous registration period.

3.5.4. You are asking me for an Authorization code to initiate transfer. Where do I get this?

An Authorization code is a 6 to 16 character code assigned to domain names as an added security measure, to prevent unauthorized transfers. You need to supply the correct authorization code to a Gaining Registrar before you can initiate a transfer request.

You should be able to obtain this code from the Losing Registrar when you unlock your domain name in preparation for transfer.

Many registrars such as Fabulous provide you with the account tools to generate and manage your own authorization codes, however some other registrars may require you to contact them directly to obtain it.

3.5.5. How long does it take to transfer a domain name?

The standard time-frame (from the time the domain's Administrative contact agrees to the transfer) is 5 days, however certain factors can make the transfer process quicker or slower, so it is not unusual for a domain name transfer to take anywhere from 48 hours to 10 days.

If you would like to check on the status of a domain name transfer, please visit the Transfer Status page within the Manage section of your account.

For more information on the domain name transfer process please click here.

3.5.6. If my transfer request fails, do I still pay for it?

No. If you initiate a transfer request to bring a domain name into Fabulous and the transfer request fails, the transfer fee will be refunded to your Fabulous account balance.

3.5.7. When is the best time to transfer a domain name to Fabulous?

Because any remaining registration is rolled over into your Fabulous account, it does not matter whether you transfer your domain at the start, middle or end of the registration cycle - you will always receive full value from your registration fees.

However, we do recommend that you begin the transfer process at least 30 days before the domain is due to expire, in case of unforeseen complications or delays in the transfer process.

3.5.8. Will the registration period for my domain name be extended when I transfer?

Yes, your domain registration period will be extended for another year. Any registration time you have remaining at your current registrar will be rolled over into your Fabulous account. For example, if you have six months of registration left over at another registrar and transfer your domain name to Fabulous, you will have a total registration period with Fabulous of one year and six months.

3.5.9. Can I renew my domain name for more than a year when I transfer it?

No. If you would like to add additional years of registration to a domain name that you are transferring into Fabulous, you will need to do so after the transfer is complete.

3.5.10. Can I transfer an expired domain name out of Fabulous?

Yes. As long as it has not been more than 30 days since your domain name expired, you should be able to unlock it within your Fabulous account and initiate transfer from another registrar.

Please note: Not all registrars will allow you to unlock and transfer domain names after expiry.

3.5.11. Can I transfer an expired domain name from another registrar into Fabulous?

This will depend on the other registrar's policy regarding transfer of expired domain names.

Many registrars do not permit this, so they might not allow you to unlock the domain name, or may automatically decline the transfer request.

3.5.12. Will there be any downtime while my domain name is transferring?

No. Your domain will not stop resolving during the transfer process.

3.5.13. What is a transfer window?

If you are attempting to transfer a domain name away from Fabulous the Registrar-Lock must first be removed, so that the domain is 'Active' status.

A transfer window is a predefined period of time during which a domain is 'Active' status. By default, the transfer window is 5 days long. At any stage of the transfer window you can cancel it, or extend it for another 5 days. When the transfer window expires, the domain will be automatically relocked.

Using a transfer window allows you to unlock a domain name for a sufficient amount of time to transfer it out, without running the risk of accidentally leaving the domain unlocked indefinitely.

To unlock a domain name and open a transfer window, use the Bulk Transfer Window tool or the "Transfer" button next to the individual domain name in the in the Domains page in the Manage area of your account.

3.6. Push

In this section of your account you can push domain names from your own Fabulous account into another Fabulous users account.

3.6.1. What is the difference between transferring and pushing a domain name?

Transfer Push
A domain name transfer involves moving a domain name from one registrar to another (for example, from GoDaddy to Fabulous). Pushing a domain involves moving the domain from one Fabulous user's account to another.
Transferring a domain name between registrars incurs a transfer fee. Pushing a domain between Fabulous accounts is free.
When a domain is transferred from one registrar to another, the domain is registered for an additional year. When a domain is pushed from one Fabulous account to another, only the remaining registration on the domain is transferred.
Domain transfers typically take 3 to 7 days from the time you initiate/agree to the transfer request. Pushing a domain name in instantaneous.

3.6.2. How do I push domains into other Fabulous users' accounts?

To push a domain name from your Fabulous account to another Fabulous user please follow the steps below:

  1. Go to the Push page of the Manage area of your account.
  2. In the table titled 'Push Domains' enter the receiving account's username.
  3. Select whether nor not to transfer the portfolio configuration for these domains to the new account:
    • The 'Keep Configuration' setting will affect: Nameservers, Roar category, redirection, pop-ups and design.
    • The 'Keep Configuration' setting will not affect: Grouping structure, watchlist membership or sales settings.
  4. Enter the domain name(s) you wish to transfer.
  5. Click the "Continue" button. The page will reload confirming whether or not these domains are eligible to be pushed.
  6. Review the list of domains being pushed, and click the "Continue" button to confirm your selection.

The domain(s) will now be pushed to the other Fabulous.com account.

3.6.3. Does it cost anything to push a domain name into another Fabulous users' account?

No, it is free to push a domain name into another Fabulous user's account. As this process occurs exclusively within the Fabulous.com system it does not incur any transfer fees/charges.

3.7. Transfer Status

In this section of your account, you can monitor incoming and outgoing domain name transfers, add pre-authorized transfer email addresses to your account and open, change or close the transfer window for domain names in bulk.

3.7.1. Can I point my domain to a new server before the transfer is complete?

No. You don't have control of the domain or its nameservers until the transfer is successful.

3.7.2. How long does it take to transfer a domain?

The standard time-frame (from the time the domain's Administrative contact agrees to the transfer) is 5 days, however certain factors can make the transfer process quicker or slower, so it is not unusual for a domain name transfer to take anywhere from 48 hours to 10 days.

If you would like to check on the status of a domain name transfer, please visit the Transfer Status page, within the Manage section of your account.

For more information on the domain name transfer process please click here.

3.7.3. What do the different Transfer Statuses mean?

Transferring TO Fabulous

Status Meaning
Created Just submitted for transfer.
Authority Pending Authorization email sent to administrative WHOIS contact, waiting for reply.
Authority Accepted Response to authorization email affirmative, initiated transfer in registry.
Authority Rejected Response to authorization email negative.
Authority Timeout Administrative contact did not respond to authorization email.
Authority Failed Failed to initiate transfer in registry.
Pending Initiated transfer in registry, pending transfer.
Gained Successful transfer, owner accepted transfer.
AutoGained Successful transfer, approved automatically 5 days after registry transfer initiated.
Failed Failed transfer, current registrar rejected transfer.
Canceled Transfer canceled, owner canceled request.



Transferring OUT of Fabulous

Status Meaning
Losing New transfer losing request has been detected.
Lost Successful transfer, owner explicitly accepted transfer.
AutoLost Successful transfer, approved automatically 5 days after registry transfer initiated.
Failed Failed transfer, Fabulous rejected transfer.
Canceled Transfer canceled, requesting registrar canceled request.

3.7.4. What is the Pre-Authorized Emails feature for?

The Pre-Authorized Emails table in your account lists any external WHOIS contacts that have pre-authorized your Fabulous WHOIS contact address for domain name transfers into Fabulous. Pre-authorization expires after 30 days.

When you initiate a transfer request, ordinarily Fabulous will send a Domain Transfer Authorization Request email to the current WHOIS Administrative contact for the domain name. This email will list the details of the person requesting the transfer (you). The current WHOIS Administrative contact for the domain name has the option of making the person who is requesting the transfer a 'pre-authorized' contact, meaning for the next 30 days any transfer requests you initiate are automatically authorized without the need for email approval.

This feature is useful if you want to transfer domains into Fabulous in bulk, without manually authorizing a large number of transfer requests.

3.7.5. How do I set up a pre-authorized email address?

If you want to transfer a large number of domain names that have the same Administrative contact into Fabulous, we recommend that you first create one transfer request and pre-authorize the requesting Fabulous WHOIS email address, so that the rest of the transfers don't require email approval.

To set up a pre-authorization, please follow the steps below:

  1. Initiate a domain name transfer request.
    • As a part of the transfer initiation process, you must select a WHOIS profile for the incoming domain name. The details of the Administrative contact you select will be included in the Domain Transfer Authorization Request email Fabulous sends to the current WHOIS Administrative contact for the domain name.
  2. When the current Administrative contact receives the Domain Transfer Authorization Request email, they need to click on the "Auto Authorize" button at the bottom of the table.
  3. For the following 30 days, any transfer requests you initiate for domain names with the sale requesting and approving Administrative contact will be automatically authorized, without the need for email approval.

Please note: You will still need to unlock the domain names and provide the correct Authorization code in order to initiate transfer, and you may still be required to approve the request with the losing registrar.

3.7.6. Why did my transfer fail?

There could be a number of reasons your transfer failed. Here is a list of things to check:

  • Make sure your domain name is unlocked. If the domain is not unlocked at the registry level through your current registrar, it is impossible to transfer.
  • Make sure the Administrative contact email address on your domain's WHOIS record is up to date. If this email address is not correct, then the Domain Transfer Authorization Request email will not go to the right person.
  • Make sure you submitted the correct authorization code when initiating transfer.
  • Make sure that the domain has been registered for at least 60 days with your current registrar. If you only recently registered or transferred your domain name, please wait 60 days before applying for transfer.

3.8. Email Forwarding

In this section of your account you can set up email forwarding for your domains.

Each domain name can have one incoming address which will be forwarded to your email address of choice.

For example, if you owned the domain mydomain.com, you could create the incoming email address info@mydomain.com and forward all emails sent to this address to your existing email account.

To use email forwarding you must have the domain's Nameservers set to ns1.fabulous.com and ns2.fabulous.com (Fabulous Default).

3.8.1. How do I set up email forwarding?

To activate email forwarding for a domain name please follow the steps below:

  1. Go to the Email Forwarding page within the Manage area of your account.
  2. Locate the domain name you wish to use with the search tool provided.
  3. Click the "Edit" button next to the relevant domain, and a pop-up window will launch.
  4. Enter your email forwarding details:
    • Incoming Address - the email address you would like to create (e.g. info@mydomain.com).
    • Forwarding Address - an existing email address that you would like the incoming address forwarded to (e.g. me@my-email-provider.com.)
  5. Click the "Update" button. It may take 24-48 hours for email forwarding to activate.

Please note: A domain's Nameservers must be set to ns1.fabulous.com and ns1.fabulous.com (Fabulous Default) for email forwarding to work.

3.8.2. How long does it take for email forwarding to start working?

After you have completed registering an email address for your domain it should take between 24 to 48 hours to activate.

3.8.3. How do I deactivate email forwarding?

To deactivate email forwarding for a domain name please follow the steps below:

  1. Go to the Email Forwarding page within the Manage area of your account.
  2. Locate the domain name or email address you wish to deactivate with the search tool provided.
  3. Click the "Delete" button next to the relevant domain, and a pop-up window will launch asking you to confirm the deletion.
  4. Click the "Delete" button.

It may take 24-48 hours for email forwarding to deactivate.

3.8.4. Why isn't my email forwarding working?

If you have set up email forwarding for a domain name and it is not working, please take the following factors into consideration:

  • A domain's Nameservers must be set to ns1.fabulous.com and ns1.fabulous.com (Fabulous Default) for email forwarding to work. If you only recently changed the Nameserver settings for this domain name over to Fabulous, please allow 24-48 hours for these changes to propagate. If you are unsure whether your domain name is set to the Fabulous Default Nameservers, you can perform a WHOIS lookup on the domain to check.
  • Email forwarding may take 24-48 hours to activate.
  • The email address you are forwarding to may not be functioning correctly. We recommend that you send a test email directly to this email address to confirm that it is working.
  • Your email provider may be filtering out the forwarded emails. Please check your junk email box and spam filter settings to determine whether this is the case.
  • The domain name might not be active. If a domain name expires all settings such as Nameservers are deactivated, which would cause email forwarding to stop working. If you are unsure whether your domain name is currently active, you can perform a WHOIS lookup on the domain to check.

If you have checked all of these things and still experience problems with email forwarding, please contact our Customer Care department at support@fabulous.com.

3.8.5. Do you offer an email catchall service?

No, Fabulous does not offer an email catchall service. Each domain name can have one incoming address which will be forwarded to your email address of choice.

3.8.6. Can I add an MX record for my domain name?

No, unfortunately Fabulous.com does not provide a facility to create or modify MX records.

For domain names on the Fabulous Nameservers, you can forward one email address per domain using the Email Forwarding tool within the Manage area of your account.

For domain names that are not on the Fabulous Nameservers, we recommend that you contact your web hosting provider regarding setting up MX Records.

If you would like any further information regarding this matter please contact your Account Representative or email support@fabulous.com.

3.9. Manage DNS

The DNS Templates tool allows you to create a template that holds DNS records you create. You can create records such as A, CNAME, MX or NS records.

In order for your domains to work with the DNS Templates, they must be pointed to our custom DNS servers:

    myns1.fabulous.com
    myns2.fabulous.com

You can ensure they are using these servers via the Domains page in the Manage page by clicking the "NS" button next to your domain.

After you've done that, you can then apply the template by clicking the "DNS" button next to your domain.

If you do not see the 'Manage DNS' item the Manage area and wish it enabled, please contact your account manager: support@fabulous.com

3.9.1. How do I Create a Template?

To create a template, please follow these steps:

  1. Go to the Manage DNS page in the Manage area of your account.
  2. Click on the "Add Template" button at the bottom of the page, a pop-up window will launch
  3. Enter the new Template Name in the input box, as well as one (1) new complete record. You can use the example in the pop-up as a guide.
  4. Click "Add" to create the template and add the record, or "Close" to abort.
  5. Continue to 'Add' or 'Remove' items from the template
  6. When you're finished creating the template, click "Close". The parent window will have updated with your new template in the Available Templates list.

3.9.2. What are the different types of Records?

Template Name

This is the label that you choose to give your template. It can be anything from 'Tony's Server' to 'Fab01' and is used to identify that set of records.

Host (NAME)

This is the name of the record itself, such as 'www', 'mail', '@', or '*'

A A host record
CNAME An alias for an existing host
MX Domain Mail Exchanger
TEXT Text strings or SPF records
NS Name Server
PTR Pointers to other resources, such as in-addr.arpa domains


Minor constraints exist with A and CNAME types, namely:

  • An 'A' record destination must be a host IP address.
  • A 'CNAME' record destination must be a named alias or fully qualified host name, with a trailing period (e.g. 'mydomain.com.' ends with a period).

What is an A record?

You can use an 'A' record whenever you have to assign a specific IP to a domain name or to a sub-domain.

Suppose you have the 'yourdomain.com' domain and want to point it at the IP address '10.10.0.1'. You should create an 'A' record in a template like this:

Host NameRecord TypeAddress
*A10.0.0.1

Please Note: Using the '* A' record is a wildcard and allows ANYTHING.yourdomain.com to point at the IP address.

What is a CNAME Record?

Canonical name records are aliases for 'A' records. For each 'CNAME' record, you can choose an alias and a host.

You should use a 'CNAME' record whenever you want associate a new sub-domain to an already existing 'A' record (e.g. You can make 'www.yourdomain.com' to 'yourdomain.com', which should already have been assigned an IP with an 'A' record).

Example of a CNAME record:


Host NameRecord TypeAddress
wwwCNAME@

This associates the sub-domain: 'www' with the base domain, so users can type in your site either way.

Please Note: It will not allow you to forward a domain to a specific web page (e.g. 'mydomain.com/page3.html').

What is an MX Record?

Mail Exchange records direct email to servers for a domain, and are listed in order of priority. If mail can't be delivered using the first priority record, the second priority record is used, and so on.

MX Preference is a numerical order preference which only applies to, and is always required for, 'MX' record types. Lower order records are the most preferred.

What is an NS record?

Nameserver records determine which servers will communicate DNS information for a domain. Two NS records must be defined for each domain.
For example, The Fabulous Default Nameservers for parking are:

    ns1.fabulous.com
    ns2.fabulous.com

Generally, you will have a primary and a secondary name server record - NS records are updated with Fabulous and will take 24-72 hours to take effect.

3.9.3. Common Technical Questions / Examples

Q: I have created a template, why isn't it being applied to my domains?
A: The DNS Template tool only creates the templates.

To use the templates, they need to be applied to your domains via:
Manage > Domains > "DNS button", or
Manage > Domains > Bulk DNS tool.

Q: How do I stop the domain name from appending to my destination address?
A: Simply add a period '.' to the end of your destination host name, this is the record delimiter.

For example:

    examplehost CNAME examplehost.myotherdomain.com.

Q: How do I point the domain name itself to a web site or mail exchanger, if I don't want to use a named host such as 'www' or 'mail'?
A: The host/destination record '@' denotes a domain name origin for A, CNAME, MX and TEXT record types.

For example, to point mail to an external host:

    @ MX 10 mail.externaldomain.com.

Similarly, if 'www.mydomain.com' and 'mydomain.com' were both to resolve to the same website on IP 123.123.123.123:

    www CNAME @
    @ A 123.123.123.123

Q: My DNS is currently hosted elsewhere and I'd like to use Fabulous DNS Hosting instead, do you support Zone Transfers?
A: Sorry, at this stage we do not support Zone Transfers into the templating system.

Q: How do I use Fabulous Email Forwarding when using the custom DNS znameservers?
A: Set up email forwarding as you normally would, then add this record to the template:

    @ MX 10 mail.fabulous.com.

Q: How do I use Fabulous Parking when using the custom DNS Nameservers?
A: Set up parking as you normally would, then add these records to the template:

    * NS ns1.fabulous.com.
    * NS ns2.fabulous.com.

Please Note: It can take up to 24 hours for these NS records to propagate.

4. Sell/Buy

This feature is only available to Fabulous monetization customers. To view the requirements to open a Fabulous monetization account, please click here.

We offer three levels of domain sales tools which can be added to or removed from your account depending on your needs.

The first level, which all domain monetization customers have access to, is the self managed “Legacy” system. With this system you can choose a selling method, price domains and place ‘For Sale’ advertisements on your domains. You can use this system for any domains on the Fabulous Nameservers.

If you want to dramatically increase your sales exposure, you may be eligible for our next level of domain sales tools; access to the Domain Distribution Network (DDN). This allows you to list your Fabulous registry domains for sale on FabulousDomains and DDN partner sites. The DDN uses Instant Transfer Protocol, allowing the immediate delivery of domains to buyers.

For dedicated sellers, your Account Manager can grant you access to Advanced Domains Sales tools which will allow you to set up a more complex DDN sales structure.

4.1. My Transactions

4.1.1. Domains I'm Selling

4.1.1.1. What information appears in the “Domains I’m Selling” section?

You will find information about domains that you are selling in this section of Sell/Buy. You can view transactions that require your attention (i.e. require an action on your part) and transactions currently awaiting the buyer’s response.

4.1.1.2. How do I reject an offer to buy a domain?

To reject an offer please click the “Reject” link in the corresponding “Action” column.

4.1.1.3. What is displayed in the “Last Action” column?

The information displayed in the “Last Action” column is the date of the last action that was made in the process of selling that domain.

4.1.1.4. What is displayed in the “Your Current Price” column?

The information displayed in the “Your Current Price” column is the price of your last action. For example, if your last action in the selling process was to list the domain for sale by the “Make an Offer” option it will display “Offer”. If your last action was to make a counter offer of $1000 then $1000 will be displayed in this column.

4.1.1.5. What is displayed in the “Buyer’s Current Price” column?

The information displayed in the “Buyer’s Current Price” column is the price of the last offer made by the potential buyer.

4.1.1.6. What is the “Net” figure?

The “Net” figure is the amount that you will receive for the sale of your domain after commission has been taken out.

4.1.1.7. What is displayed in the “Current Status” column?

The status that is displayed in the “Current Status” column is the status of where your domain is at in the selling process.

Below is a list of the “Current Status” available.

- Initial Offer Made
- Buyer has accepted offer
- Buyer has made counter offer
- Counter offer made, Awaiting response
- Offer Accepted
- Pending Authority
- Payment has been Processed, Transfer of domain requested
- Domain Has Been Transferred, Transaction Complete

4.1.1.8. What is displayed in the “Action” column?

Several actions that you can take are displayed in regards to selling your domain/s.

4.1.1.9. What if I don’t have any actions listed for the domains I’m selling?

This means that the transaction is currently awaiting action by another party. Refer to “Current Status” column to view the status of the transaction.

4.1.1.10. How do I accept an offer to buy a domain?

To accept an offer to buy a domain please click the “Accept” link in the corresponding “Action” column.

4.1.1.11. How do I make a counter offer?

To make a counter offer please click the “Make a Counter Offer” link in the corresponding “Action” column.

4.1.2. Domains I'm Buying

4.1.2.1. What information appears in the “Domains I’m Buying” section?

You will find information about domains that you are buying in this section of Sell/Buy. You can view transactions that require your attention (i.e. require an action on your part) and transactions currently awaiting the seller’s response.

4.1.2.2. What is displayed in the “Last Action” column?

The information displayed in the “Last Action” column is the date of the last action that was made in the process of buying that domain.

4.1.2.3. What is displayed in the “Your Current Offer” column?

The information displayed in the “Your Current Offer” column is the price of your last action. For example, if your last action in the buying process was to make a counter offer of $1000 then $1000 will be displayed in this column.

4.1.2.4. What is displayed in the “Seller’s Current Offer” column?

The information displayed in the “Seller’s Current Price” column is the price of the last offer made by the seller.

4.1.2.5. What is displayed in the “Current Status” column?

The status that is displayed in the “Current Status” column is the status of where your domain is at in the selling process.

Below is a list of the “Current Status” available.

- Initial Offer Made
- Seller has accepted offer
- Seller has made counter offer
- Counter offer made, Awaiting response
- Pending Authority
- Make Payment
- Domain Has Been Transferred, Transaction Complete

4.1.2.6. What is displayed in the “Action” column?

The current action involved in buying the domain/s will be displayed here

4.1.2.7. What if I don’t have any actions listed for the domains I’m buying?

This means that the transaction is currently awaiting action by another party. Refer to “Current Status” column to view the status of the transaction.

4.1.2.8. How do I pay for the domain I’m buying?

There are three payment options when buying a domain - Credit card, Paypal and Wire Transfer

4.1.3. Transaction History

4.1.3.1. What information appears in the “Transaction History” section?

You will find information about domains that you have bought and sold in the last 60 days.

4.1.3.2. What is the “Listing Price”?

The “Listing Price” is the price that the domain was originally listed for.

4.1.3.3. What is the “Date Started”?

The “Date Started” is the date that the buying/selling process for that domain commenced.

4.1.3.4. What is the “Date Completed”?

The “Date Completed” is the date that the buying/selling process for that domain was completed.

4.1.3.5. What is the “Sale Price”?

The Sale Price is the domain was sold/purchased for.

4.1.4. Unsuccessful Transactions

4.1.4.1. What information appears in the “Unsuccessful Transactions” section?

You will find information about domains that you are buying in this section of Sell/Buy. You can view transactions that require your attention (i.e. require an action on your part) and transactions currently awaiting the seller’s response.

4.1.4.2. Why did my transaction fail?

Details of why a transaction failed can be found in the “Details” column corresponding to the appropriate domain.

4.2. Manage Domains For Sale

The Manage Domains for Sale interface allows you to set the "Sell Method" and various "Price points" for those domains you have listed for sale.

The various sell methods and Price points available are outlined below.

Price points

Rejection Price
Is the predetermined minimum sales price nominated by you, the seller, relating to negotiated listings. Offers below this price will not be submitted to you for your consideration, and will simply be auto-rejected.

Fixed Price
Is the predetermined price at which the domain will sell if met by the buyer, without any negotiations.
This price can be publicly displayed or advertised via the Distribution Network.

Sell Methods

Fixed Price
A domain configured with this option will only sell when the single price point "Fixed Price" has been met from the buyer.
The Domain will be distributed to all downstream partners, However will not be given preference by those partners who prioritize negotiated sales.

Make an Offer
This method is a pure negotiation between buyer and seller. Entering a value in the rejection price field sets a minimum price to filter out low offers. A value of $0 will allow you to accept all offers on this domain regardless of price.

Domain will be displayed as "Make an offer" and only be distributed to those partners who accept negotiated sales.

Offers Above
Similar to the "Make an Offer" method, only the Rejection price will be published to the buyer.

The domain in effect will be displayed as "Offers above $XXXX"

This transaction is still a negotiated transaction and as such will only be distributed to those parters who accept negotiated sales.

Instant Transfer Enabled
When this feature is checked the domain you have selected will be sold when your sale conditions are met and will be distributed according to its sell method. This is the default status for domains to be sold through the Aftermarket Sale System

If the checkbox is NOT ticked the distribution of this domain will be restricted to a For Sale banner on the domain. Any prospective sales enquiries will then be forward to you via email and will not be handled through the Fabulous aftermarket system.

4.2.1. What information appears in the “Manage Domains For Sale” section?

You will find the details of domains that you have listed for sale in the “Manage Domains For Sale” section of Sell/Buy. In this section you can modify the Sell options or remove the domains that you have listed for sale.

4.2.2. How do I modify my domain for sale to show a fixed price?

To modify your domain for sale to show a fixed price please follow the steps below:

1. Login to your account.
2. Go to the Sell/Buy > Manage Domains For Sale section.
3. Search for the domain you wish to modify using the search box on the page.
4. In the “Sell Method” column click on the drop down box and select “Fixed Price” from the list.
5. In the “Sell Price” column enter the amount you wish to list your domain for sale.
6. Click the “Update” button to save your changes.

4.2.3. How do I modify my domain for sale to show that I am open to negotiations?

To modify your domain for sale to show that you are open to negotiations please follow the steps below:

1. Login to your account.
2. Go to the Sell/Buy > Manage Domains For Sale section.
3. Search for the domain you wish to modify using the search box on the page.
4. In the “Sell Method” column click on the drop down box and select “Negotiable” from the list.
5. In the “Minimum Offer” column enter the lowest amount you to sell your domain for.
6. In the “Sell Price” column enter the price that you would like to be displayed in the “For sale” banner displayed on the domain.
6. Click the “Update” button to save your changes.

4.2.4. How do I modify my domain for sale if I want potential buyer’s to make me an offer above a certain amount?

To modify your domain for sale to show that you are open to offers above a certain amount please follow the steps below:

1. Login to your account.
2. Go to the Sell/Buy > Manage Domains For Sale section.
3. Search for the domain you wish to modify using the search box on the page.
4. In the “Sell Method” column click on the drop down box and select “Offers Above” from the list.
5. In the “Minimum Offer” column enter the lowest amount you to sell your domain for.
6. Click the “Update” button to save your changes.

4.2.5. How do I modify my domain for sale to show that I want potential buyer’s to make an offer?

To modify your domain for sale to show that you are open to offers please follow the steps below:

1. Login to your account.
2. Go to the Sell/Buy > Manage Domains For Sale section.
3. Search for the domain you wish to modify using the search box on the page.
4. In the “Sell Method” column click on the drop down box and select “Make an Offer” from the list.
5. In the “Minimum Offer” column enter the lowest amount you to sell your domain for (if you would like to receive all offers, please set the minimum offer to $0).
6. Click the “Update” button to save your changes.

4.2.6. How do I remove a domain from sale?

To remove a domain for sale please follow the steps below:

1. Login to your account.
2. Go to the Sell/Buy > Manage Domains For Sale section.
3. Search for the domain you wish to modify using the search box on the page.
4. Click the “Remove” button in the “Options” column corresponding to the domain you wish to remove from sale.
5. The domain has now been removed from sale.

4.3. Sell Domains

4.3.1. Can I list a domain for sale through Fabulous?

Yes. There are two ways that you can list a domain for sale through Fabulous.

1. You can list your domain in the Fabulous Marketplace – currently offered by invitation only.

2. You can choose to display a “For Sale” banner on your domain and direct any users who click on this banner to a webpage of your choice.

Attention: Fabulous is in no way involved with the actual sale of your domain. See Terms & Conditions for more details.

4.3.2. How do I list a domain for sale?

To list a domain for sale please follow the steps below:

1. Login to your account.
2. Go to the Sell/Buy > Sell Domains section.
3. Select your desired method of selling via the “Sell Method” drop down menu.
3. Enter the domain/s into the box provided. Please follow the instructions for your selected “Sell Method”.
4. Select the type of "For Sale" display you would like by clicking the corresponding box.
5. Click the "Continue" button.
6. The domain/s will now display a "For Sale" banner or text on the landing page.

4.3.3. Can I list domains for sale in bulk?

You can add up to 1000 domains with corresponding prices for sale using the Sell Domain tool.

Please follow the steps below:
1. Enter each domain and price on a seperate line.
2. Please choose your "Sell Method" from the drop down menu provided.
3. Please select the display of your "For Sale" banner, either "Top Banner" or "Scroll Banner" or both.
4. Click the "Continue" button to continue.

4.3.4. What are the Sell Domain options?

There are four options in the Sell Domain section of your Domain Manager Center:

  1. Sell - selecting this option will make this domain available for sale for the price nominated by you.
  2. Never Sell - selecting this option will mark the domain as not available for sale. It will not affect the appearance of the domain landing page.
  3. Remove from Sale - selecting this option will remove any domains entered in the box provided from their Sell status.

4.3.5. How is my domain for sale listed?

A “For Sale” banner or text will be placed on the domains that you want to show are for sale. You can customize the banner/text in the “Sell Preferences” area of your Domain Manager Center.

If your domain/s for sale are included in the Fabulous Marketplace, your domain/s will be distributed to our partners for extra exposure. Please note: this is by invitation only.

4.3.6. How do I edit the asking price?

To edit the asking price of a domain you have listed for sale, please follow the steps below:

1. Login to your account.
2. Go to the Sell/Buy > Manage Domains for Sale page.
3. Locate the domain you wish to modify.
4. In the corresponding box located in the "Sell Price" column enter the new asking price.
5. Click the "Update" button to save any changes.

4.3.7. Does Fabulous take a commission on domains that I sell?

No. Fabulous are not involved with the financial area of your sale whatsoever. Fabulous is simply a tool that will help you facilitate the selling of your domain by displaying a banner/text informing visitors your domain is for sale. Any interest in the domains will be forwarded directly to you.

Please note: if your domain is for sale in the Fabulous Marketplace, commissions will apply. Currently this option is by invitation only.

4.3.8. How do I secure domains from never being sold?

If you have multiple accounts logging into your Domain Manager Center you may wish to flag some of your domains to never be sold.

To do this please follow the steps below:

1. Login to your account.
2. Go to the Sell/Buy > Sell Domains page.
3. Enter the domain/s (without entering a price) and choose “Never Sell” from the drop down menu.
4. Click the “Continue” button. This domain is now flagged as “Never for Sale”.

4.3.9. How do I remove a domain that I have listed for sale?

To remove a domain that is listed for sale follow the steps below:

1. Login to your account.
2. Go to the Sell/Buy > Sell Domains page.
3. Enter the domain/s you wish to remove from sale.
4. Choose "Remove from Sale" from the drop down menu.
5. Click the "Continue" button.
6. Your domain/s are now removed from sale.

4.3.10. How can I change the display of my “For Sale” listing?

To change the display of the “For Sale” listing displayed on your domain, please follow the steps below:

1. Login to your account.
2. Go to the Sell/Buy > Sell Preferences page.
3. Click on the radio button located next to the banner preference you prefer.
4. Click the "Apply Changes" button to save your changes.

4.3.11. I do not want to list on the Fabulous Marketplace, can I still list my domain/s for sale?

Yes you can still list your domain/s for sale. To handle sales independent of Fabulous please follow the steps below.

1. Login to your account.
2. Go to the Sell/Buy > Sell Preferences page.
3. Under the “Sale Negotiation Preferences” heading click the “Redirect Sales Traffic” radio button.
4. Enter the URL you wish to send users who click on your “For Sale” banner.
5. Click the “Apply Changes” button and your preferences will be saved.

4.4. Account Settings

4.4.1. How do I change the display of my “For Sale” banner?

To change the display of the “For Sale” banner on your domains for sale, please follow the steps below:

1. Login to your account.
2. Go to the Sell/Buy > Sell Preferences page.
3. Under the "Domain Banner Preferences" heading select "Text Link" to display text and choose a text to display from the drop down menu. If you want to display a banner - click the "Banner" option.
4. Click the "Apply Changes" button to save your changes.

4.4.2. Can I choose the display preferences of my “For Sale” listing for each domain separately?

Currently this function is unavailable.

4.4.3. What is “Redirect Sales Traffic”?

Selecting “Redirect Sales Traffic” will enable you to choose the URL that the interested visitor is redirected to after clicking the “For Sale” ad.

This will result in all inquiries being directly handled by you.

4.4.4. How do I change the link on the “For Sale” listing?

To change the link on the “For Sale” ad and send the visitor who had clicked on it to a web page other than Fabulous follow the steps below:

1. Login to your account.
2. Go to the Sell/Buy > Sell Preferences page.
3. Click the radio button located next to "Redirect Sales Traffic".
4. Enter the URL you wish the visitor to be sent to after clicking your ad.
5. Click the "Apply Changes" button to save your changes.

4.4.5. How do I list a domain for sale through the Fabulous Marketplace?

Attention: this option is by invitation only.

To list a domain for sale and have it appear on various websites within the marketplace please follow the steps below (Please note: the domain must be listed for sale through Fabulous first (see: How do I list a domain for sale)):

1. Login to your account.
2. Go to the Sell/Buy > Sell Preferences page.
3. Under the “Sale Negotiation Preferences” heading click the “Use our Aftermarket Sales Service” radio button.
4. Under the “Aftermarket Preferences” heading select your “Maximum Commission” from the drop down menu. Please note: A higher commission increases the distribution of your domains for sale across our network.
5. Click your desired sell partners.
6. Click the “Apply Changes”. This will list your domain/s for sale through the Fabulous Marketplace.

Please note: Once you have set this preference all future domains list for sale will have this setting applied.

4.4.6. What is the Expiring Domains Service?

The Expiring Domains Service is a service offered in partnership with Namejet - a domain name aftermarket auction company that consolidates an exclusive inventory of expired and deleted domains from top domain name registrars and makes them available for auction.

NameJet provides solutions for customers who are attempting to acquire the domain name registration rights to expiring domains or domains that have not been registered again by their current registrant.

Some quick details about the program:

  • This is an opt in service and only available to those domains registered at Fabulous.com
  • Customers must agree to the Expiring Domain Sales Agreement
  • You will receive 60% of the final sales price (minus the renewal fee) for all domain names sold through this service
  • It is a requirement for you to agree to the Domain Inventory Management Agreement, however you are not required to list any names for sale
  • All expiring domain names in your account will automatically be listed for sale at NameJet, except for the domain names you have marked as "Never Sell".
  • The minimum sale price is US$69.00
  • Domain names can still be renewed for the first 30 days after the expiry date however after this date it may not be possible for you to retain ownership of any expired domain names in your account if you have opted in to this service

If you are interested in participating in the Expiring Domains Service, please contact your Account Representative or support@fabulous.com

Some common questions:

4.4.6.1. How does the Expiring Domains Service work?

Shortly after your domain expires it will be listed at NameJet. The listing will be active for approximately 30 days. During this time NameJet customers have the ability to bid on domain names. More information can be found on the NameJet website.

You can still renew the domain for the standard renewal cost during these 30 days, however, after this date it may not be possible for you to retain ownership of any expired domain names in your account if you have opted in to this service.

4.4.6.2. How do I list my domains?

You will need to contact your Account Manager or support@fabulous.com and request that your account is granted access to the Expiring Domains Service. All expiring domain names in your account will then be listed automatically, except for the domain names you have marked as "Never Sell".

4.4.6.3. How do I know if a domain sells through the Expiring Domains Service?

On the Manage -> Domains page of your admin, domains that have sold will have a status of “pendingsale.”

Once the sale has completed you will also receive email confirmation.

4.4.6.4. How much do I get paid?

You will receive 60% of the final sales price (minus the renewal fee) for all domain names sold through the Expiring Domains Service.

4.4.6.5. Can I still renew my domains if they are listed with the Expiring Domains Service?

Yes, domain names can still be renewed for the first 30 days after the expiry date at the standard renewal cost.

Should you renew the domain, any sale settings will be completely removed and you will need to relist the domain for sale.

4.4.6.6. My domain is showing a status of “Redemption Period” but isn’t listed with the Expiring Domains Service, why?

Once a domain has expired you have 30 days to renew, after this time if it isn’t renewed and no one has bought the name through the Expiring Domains Service it will go into Redemption for 30 days.

During this time the domain can still be restored, however there is an additional cost. You will need to contact your Account Manager or support@fabulous.com to action this.

4.4.6.7. What happens if I don’t renew my domain and no one buys it through the Expiring Domains Service?

Domains that aren’t renewed or sold via the Expiring Domains Service will go through the normal delete process.

4.4.6.8. What happens to domains of those customers not enrolled in the Expiring Domains Service?

The Expiring Domains Service is an opt-in program and only domains of those participating will be listed for sale.

Accounts that are not enrolled in the service will have their expired domains go through the normal delete process.

4.5. Domain Distribution Network (DDN) Specific Questions

4.5.1. How do I get started on the DDN?

If you would like to join the DDN please email your Account Manager with a list of Fabulous registry domain names that you are interested in selling.

Your account manager will review the domains for DDN eligibility, then email you back with a list of suitable domains along with pricing guidelines.

Once you confirm the domains you would like to list, along with prices, your Account Manager will submit your domain names to the DDN. At this point your Fabulous account will be automatically upgraded so that you have access to additional DDN settings in the "Sell/Buy" area of your account and you will be required to agree to the DDN terms and conditions.

4.5.2. What sort of domains are eligible for the DDN?

Every domain name is subjected to qualitative tests, ensuring correct spelling and vetting of brand and trademark issues.

The requirements for submission include:

  • Domains must be .com, .net or .org (new extensions may be included in future).
  • Only generic names will be included for distribution.
  • Domains must be priced between US$150 and US$5,000 (Failing to comply with this requirement means domains will receive limited distribution).
  • NO illegal/trademark domains will be accepted.

4.5.3. Do my domains have to be registered with Fabulous to list them on the DDN?

You can only list Fabulous registry domains on the DDN through your Fabulous account.

The Domain Distribution Network (DDN) program is based on the instant transfer of domains from the seller to the buyer and as such, in order to participate, the domains must be with a registry that is Instant Transfer Protocol enabled.

If your domains are not registered with Fabulous.com, but are registered with one of the distributors/resellers listed here, you may be able to upload your domains for sale on the DDN through them.

4.5.4. How will my domains be distributed?

The Domain Distribution Network increases domain sales exposure through network partners, including registrars, aftermarket portals, whois query websites and lead generation affiliates.

Below is a list of DDN distributors:

  • Fabulous Domains
  • Moniker
  • GoDaddy
  • Network Solutions
  • Melbourne IT
  • Register.com
  • Tucows
  • Domain Tools
  • Domains Bot
  • LeaseThis.com

The commission per sale that you choose will determine the extent to which your domain names are distributed - the higher the commission, the higher your domains' exposure. At present, a commission below 20% will mean that your domain names are not distributed to any DDN partners. For up-to-date details on the commission levels required to reach particular distribution partners, please contact your Account Manager.

4.5.5. Can Fabulous help me determine selling prices for my domains?

Yes. We can use our in-house domain name pricing tool to generate suggested retail prices for your domain names.

Please note however, these prices are merely suggestions and you should review all prices before submitting domain names to the DDN.

4.5.6. Custom banner guidelines

If you would like to use a custom banner for domain sales your Account Manager can upload one for you.

When creating a custom banner please keep the following guidelines in mind:

  • The maximum size for a custom banner is 480x80 pixels.
  • The best image format for a custom banner is .JPEG.
  • Custom banners can only be used for the top of the page.
  • You can only have one custom banner at a time.

4.5.7. Commissions for referred sales

If a customer arrives at FabulousDomains.com via one of your DDN domains and goes on to purchase a different domain name, you will be paid a generous commission for the sale.

Please read the full Domain Distribution Network Terms & Conditions for further details.

5. Administration

In the Administration section of your account you can control the setup of your Fabulous account, including; additional users attached to your account, security settings, how Fabulous contacts you, and your preferences for automated email notifications.

5.1. Manage User

In this section of your account you can add new users to your Fabulous account and set/modify their access to particular features.

This feature is useful of you want to allow other people to perform tasks within your account, without running the risk of providing them with unlimited access.

5.1.1. How do I add a new user to my account?

To add a new user to your account please follow the steps below:

  1. Go to the "Manage User" page of the "Admin" area of your account.
  2. Click the "Add User" button.
  3. A pop up window will launch where you will be required to complete the necessary details for the new user account including; username, password, user status and user access settings.
  4. Click the "Update" button to confirm the changes.

Your new user will now be displayed in the "Users" table.

5.1.2. How do I modify the access privleges of individual users?

To restrict or modify a user's account access please follow the steps below:

  1. Go to the "Manage User" page in the "Administration" area of your account.
  2. Click the "Update" button in the "Options" column next to the user you want to modify.
  3. A pop-up window will launch where you can select the areas/tools you want this account to have access to.
  4. Click the "Update" button to save your changes.

5.1.3. How do I disable a user?

To disable an existing user in your account please follow the steps below:

  1. Go to the "Manage User" page in the "Administration" area of your account.
  2. Click the "Update" button in the "Options" column next to the user who you wish to disable.
  3. A pop-up window will launch, where you can choose the "Disabled" user status from a drop down menu.
  4. Click the "Update" button to save your changes.

The user has now been disabled. They will no longer be able to login to your Fabulous account.

5.1.4. How do I change passwords for users attached to my account?

To change a password for a sub-user follow the steps below:

  1. Go to the "Manage User" page in the "Admin" area of your account.
  2. Click the "Update" button in the "Options" column next to the user you want to modify.
  3. A pop up window will launch where you can enter a new password.
  4. Click the "Update" button to save your changes.

5.1.5. How does the Challenge/Response security system affect my user accounts?

If you set up security questions for your master account, all sub-users will be required to configure their own questions within 7 days or they will be locked from the areas the master account has chosen to protect. The sub-users' questions and answers do not have to be the same as the master account's.

If you choose not to set up security questions on your master account, sub-users will not have the option to enable them either.

5.2. Preferences

In this section of your account you can set your preferences for the various automated email notifications that Fabulous.com sends you.

Please note, we will use the details listed in the "Contact" page within the "Administration" area of your account to contact you about general matters relating to your Fabulous account.

5.2.1. How do I set up my email notification preferences?

To update your email notification preferences please follow the steps below:

1. Go to the "Preferences" page in the "Admin" area of your account.
2. Click on the "Update" button.
3. A pop up window will launch where you can modify any of the email details (with the exception of your primary email*).
4. Click on the "Update" button to save your changes.

The preferences changes should take effect immediately.

*For security reasons, the Primary Email address can only be changed by Fabulous management.

5.2.2. What is my Primary Email used for?

Your Primary Email address is essentially the 'master' email address for your Fabulous account, and will only be used for very sensitive matters such as a password re-set.

Please note that general correspondence regarding your Fabulous account will be sent via the information listed in the "Contacts" page of your account, not to the Primary Email address.

5.2.3. How do I change my Primary Email address?

For security reasons, the Primary Email address can only be changed by Fabulous.com management.

If you would like your primary email address updated, please submit a request via the "Contact Us" link in your Fabulous account. Emails sent via this link contain a security tracking code which verifies that you are the account holder.

5.2.4. What does "Popup Close Time" affect?

"Popup Close Time" allows you to nominate the time that elapses before popup windows in your Fabulous account automatically close.

5.2.5. What does the "Receive Attachments" function do?

Selecting the "Receive Attachments" checkbox will allow Fabulous to send you email attachments.

Attachments we send:
Copies of registration, renewal, and transfer invoices in .pdf format (these are also available within your account to view/download at any time).

  • Information about your transactions as usable data in CSV format, including: domains pushed, domains transferred, domain expiry notices, registration, renewal and transfer summaries.
  • 5.2.6. What does the "Whois Privacy Default" setting do?

    Enabling Whois Privacy Default will set the following domains to Whois Privacy by default:

    - Newly Registered Domains
    - Newly Transferred Domains

    This will only happen to domains Registered/Transferred after enabling this setting. Domains already in your account will need to be manually enabled via "Manage" - "Domains".

    5.3. Contact Details

    The details you list in the "Contact Details" page are for use solely by Fabulous.com.

    We will use these details to contact you about general matters relating to your Fabulous account. In most cases, email will be our primary means of contact.

    You can update or change this information at any time.

    Please note, you can nominate different email contacts for specific email notifications such as renewal alerts through the "Preferences" page in the "Administration" area of your account.

    Additionally, emails about very sensitive matters such as password re-sets will be sent to the "Primary Email" address that you nominate within the "Preferences" page.

    5.4. Security

    Fabulous offers two types of additional account security: Challenge/Response security and the Fabulous Security Key.

    Both options provide different types of security for any of the following areas:

    • Sales
    • Transfers
    • Name Servers
    • Pushes
    • Domain Edits
    • Financial

    Here's how they work:

    Challenge / Response Security

    Challenge/Response is a security mechanism that allows you to supply the answers to a preset list of questions, in order to verify the identity of a user before they can access these sensitive areas of your account.

    This is an optional feature which has been designed to decrease the likelihood of domain theft should your account password be stolen or otherwise compromised.

    Fabulous Security Key

    The Fabulous Security Key is an innovative USB device that provides additional levels of security to sensitive areas of your account.

    With one touch, it sends a unique one time pass code, ensuring that these actions are only performed by the authorized holder of the Fabulous Security Key. The Fabulous Security Key is an additional authentication mechanism that is used in conjunction with your account password.

    If you are interested in using the Fabulous Security Key, let us know: support@fabulous.com

    5.4.1. Why am I being asked to configure security questions?

    If you are a sub-user of a master account that has enabled the Challenge/Response security system, you will be required to configure your own security questions with 7 days of the master account setting theirs. If you have not set up your own questions in this time, you will be locked from the secured areas of your Fabulous.com account until you do so.

    5.4.2. What if I forget the answers to my security questions?

    If you forget the answers to your security questions, or give incorrect answers 3 times, your ability to transfer, push or sell domains will be disabled.

    Functionality will only be re-enabled after we can confirm your identity over the phone. Our Customer Care Department is available 24/7, and can be contacted on (+61) 7 3007 0070 or at support@fabulous.com.

    It is very important that you choose question and answer combinations that you will remember, as telephone verification can be a difficult and time-consuming process.

    5.4.3. How do I set up my security questions?

    The process for setting up your security questions is as follows:

    1. Go to the "Security" page in the "Administration" area of your account.
    2. From each of the 5 drop-down menus, select the questions you wish to be asked for verification purposes. These should be questions that are easy to remember, and known only to yourself.
    3. Enter the answers to each question in the corresponding text boxes. These answers are not case sensitive.
    4. When all questions have been answered, click the "Save" button.
    5. The page will refresh, and you will be able to set your security level. This determines how many of your questions will be asked during each Challenge/Response security check.
    6. Click the "Save" button to confirm your selection.

    Your Security Questions have now been set up.

    You can select which areas of your Fabulous.com account require these questions to be answered by checking the appropriate boxes in the "Protected Areas" table. PLEASE NOTE: If you do not have any boxes checked in the "Protected Areas" table, your security will be effectively disabled.

    Any sub-users attached to your account will now have 7 days to set their own Security Questions or they will be locked from the areas you have protected. To reset this 7 day time limit, select the "Reset Grace Period" check box and click the "Save" button.

    5.4.4. How do I disable my security questions?

    If you wish to disable your security questions, the process is as follows:

    1. Go to the "Security" page in the "Administration" area of your account.
    2. Answer the security question when prompted.
    3. In the "Security Level" drop-down menu, select "Disable Security".
    4. Click the "Save" button.

    Your Security Questions have now been disabled. You can re-enable them at any time by re-configuring your questions in the Security page.

    5.4.5. How do I change my nominated security questions?

    If you wish to change your security questions, the process is as follows:

    1. Go to the "Security" page in the "Administration" area of your account.
    2. Answer the security question when prompted.
    3. Edit the answers to each question in the corresponding text boxes. These answers are not case sensitive.
    4. When all questions have been answered, press the "Save" button.

    Your security questions have now been changed.

    5.4.6. The Challenge/Response system has locked, how do I unlock it?

    Please contact the Fabulous.com Customer Care Department and have your account and credit card details on hand. Customer Care can be reached by phone on (+61) 7 3007 0070, or via email at
    support@fabulous.com.

    5.4.7. How will security questions affect my user accounts?

    If you have set up the security questions for your master account, all sub-users will be required to configure their own questions within 7 days or they will be locked from the areas the master account has chosen to protect. The sub-user’s questions and answers do not have to be the same as the master account’s.

    If you choose not to set up security questions on your master account, sub-users will not have the option to enable them either.

    5.4.8. How do I setup my Fabulous Security Key?

    To setup your Fabulous Security Key after you have received it in the post, please follow these steps:

    1) Visit the "Admin" -> "Security" section of your account
    2) From the dropdown box titled "Select Security Type" choose "Fabulous Security Key"
    3) In the "Register Key" blank field, click once so you have it selected
    4) Insert your Fabulous Security Key into the USB port of your computer
    5) Lightly hold your finger on the flashing green button on your Security Key until the field on the screen fills with data
    6) Click the "Register Fabulous Security Key" button

    The Security Key will now be associated with your account and you can use this page to choose which sections of your account you want to apply it to.

    If you have any questions, please contact: support@fabulous.com

    6. Finance

    In this section of our account you can deposit funds to your Fabulous account balance, select your revenue share payout method, manage the credit cards associated with your account and view your invoices.

    6.1. Deposit Funds

    You can deposit funds using a credit card (MasterCard/Visa), wire transfer or PayPal.

    6.1.1. How do I add funds using a credit card?

    To add funds to your Fabulous.com Account via credit card follow the steps below:

    1. Go to the "Deposit Funds" page in the "Finance" area of your account.
    2. Click on the "Deposit" Button next to the Credit Card you wish to use to add funds and a pop-up window will launch.
    3. Select a deposit amount from the drop-down menu and click "Continue".
    4. Your transaction will be processed and added to your account immediately.

    6.1.2. How do I add funds via wire transfer?

    To add funds to your account via wire transfer (EFT) follow the steps below:

    1. Go to the "Deposit Funds" page in the "Finance" area of your account.
    2. Click on the "Wire Account Details" button and a pop-up window will launch containing Fabulous.com's wire transfer account information.
    3. Print our wire transfer details by clicking the "Print" button.
    4. Contact your bank to arrange a wire transfer to our account.
      • When creating the wire transfer please include your Fabulous username in the reference field so that we can easily identify the wire when we receive it.
    5. Email support@fabulous.com letting us know to expect a wire.
      • Please include the following details; amount, date sent, sending bank, sender’s details and what was included in the reference field of the wire transfer. Providing as many details as possible will help us to identify the wire transfer and attribute it to your account as quickly as possible.
    6. As soon as we receive your funds they will be deposited to your account.

    6.1.3. How do I add funds using PayPal?

    To add funds to your Fabulous.com account via PayPal follow the steps below:

    1. Go to the "Deposit Funds" page in the "Finance" area of your account.
    2. Click on the "PayPal Deposit" button at the bottom of the page and a pop-up window will launch.
    3. Select a deposit amount from the drop-down menu and click "Continue".
    4. You will be redirected to a secure PayPal login screen in order to complete the transaction.

    6.1.4. I deposited money via Credit Card/PayPal but the funds are not showing up in my Fabulous account balance. What do I do?

    First, we recommend you check your credit card/PayPal account to confirm if the transaction appears to have gone through successfully.

    If the transaction appears in your credit card/PayPal statement but the funds have not been added to your Fabulous account balance, please contact support@fabulous.com. To help us investigate the processing error please provide as much detail as possible about the transaction, including; payment method, time, amount and any issues or anomalies you experienced while processing the transaction.

    6.1.5. I sent money via wire transfer but the funds are not showing up in my Fabulous account balance. What do I do?

    International wire transfers generally take from 2 to 7 business days.

    Please make sure that after you initiate a wire transfer you email support@fabulous.com letting us know to expect a wire. Please include the following details; amount, date sent, sending bank, sender’s details and what was included in the reference field of the wire transfer. Providing as many details as possible will help us to identify the wire transfer and attribute it to your account as quickly as possible.

    If it has been longer than a week and your wire transfer has still not been deposited to your Fabulous account, please contact support@fabulous.com and we will investigate the matter.

    6.2. Manage Payout

    The Manage Payout section allows you to allocate where you would like to have your revenue deposited to. Revenue share payouts are processed on the 10th of each month for revenue earned during the previous calendar month.

    6.2.1. What are the Manage Payout Options?

    Fabulous.com allows you to choose between different options as to where you would like your revenue sent.

    You can choose between:

    • Payment to your Fabulous.com account.
    • Payment by PayPal for revenues with a minimum payout of US $25.00.
    • Payment by wire transfer (minimum $25 for US and Canadian banks, minimum $500 for all other banks)

    6.2.2. How can I select a payout option for my account?

    To choose a payout option for your account please follow the steps below:

    1. Locate the Manage Payouts page in the Finance area.
    2. Choose your personal preference from the options provided.
    a. If you choose Payment by PayPal, please specify your email address in the Options box.
    b. If you choose Payment by Wire Transfer please fill in all the required details
    3. Click the Continue button - A confirmation box will load on the screen and will display your chosen settings.
    4. Once you have confirmed these settings, click the Continue button.

    Your payment options will now be up to date.

    6.3. Credit Card Admin

    6.3.1. How do I edit my credit card details?

    To edit your existing credit card details for a domain please follow the steps below:

    1. Go to the "Credit Card Admin" page in the "Finance" area of your account.
    2. Click the "Edit" button in the Options column of the form provided.
    3. A pop-up window will appear for you to change the card details as necessary.
    4. Click the "Continue" button to confirm your changes.

    6.3.2. How do I delete a credit card from my account?

    To remove a credit card from your account please follow the steps below:

    1. Click the "Delete" button in the Options column next to the card you wish to remove.
    2. In the pop-up window that displays, click the "Continue" button to confirm the card removal from your account.

    6.3.3. How do I view my transaction history?

    To view your transaction history please follow the steps below:

    1. Click the "History" button in the Options column next to the credit card whose history you wish to trace.
    2. In the pop-up window that displays, you can view the transactions for a particular invoice by clicking the "View" button.

    6.3.4. How do I add a new credit card to my account?

    To add a new credit card to your account please follow the steps below:

    1. Locate the Credit Card Admin page in the Finance area of the Admin.
    2. Click the Add Credit Card button at the bottom of the form provided
    3. Enter the new credit card information in the pop-up window provided then click the "Continue" button to confirm your request.

    Your credit card has now been added to your account.

    6.3.5. I received an error message when using my credit card. What should I do?

    If you experience an error when processing a credit card transaction please take note of the error message returned.

    We also recommend that as an initial measure you check the “News” section on the front page of your Fabulous account for any current credit card processing downtime notices.

    If there is no scheduled downtime, please see the below guide for information on some of the most common credit card errors:

    Do Not Honor:

    This message is a default bank-generated error regarding your credit card. It can relate to a number of issues including Internet and/or overseas purchasing restrictions on your card, an incorrect password, incorrect expiry date or insufficient funds, etc. If you receive this error repeatedly we encourage you to contact the bank issuing your credit card in order to investigate and resolve the issue.

    Maximum failures exceeded:

    This error means that you have had 5 consecutive failed transactions on that credit card, so it has been automatically locked by our payment gateway. If you receive this error please contact the Customer Care department and ask them to reset your card.

    Issuer or switch is inoperative:

    This error message is usually indicative of a temporary connection issue with your bank, and if you retry the transaction after a short wait it may be successful.

    Financial institution or intermediate network facility cannot be found for routing:

    This may be indicative of a problem with our credit card processing service provider. If there are no relevant scheduled downtime notices in the "News" section of your account please contact Customer Care with the details of the problem.



    If you continue to have problems processing transactions please notify Customer Care and we will investigate the matter further and advise how to proceed.

    6.4. Invoice History

    6.4.1. What is the Invoice History page used for?

    The Invoice History page displays all the charges that have been made to your credit card for domain purchases and details of each transaction.

    6.4.2. How do I view details of each transaction?

    To view your credit card transaction history please follow the steps below:

    1. Go to the Invoice History page in the "Finance" section.
    2. You will now be able to look though a list of invoices generated by your account.

    Alternatively you can:

    1. Go to the Invoice History page in the "Finance" section.
    2. Click the History button in the Options column next to the credit card you wish to view.
    3. In the pop-up window that appears, you can view the transactions for a particular invoice by clicking the View button.

    You now have a detailed view of all the transactions processed.

    7. Portfolio

    This feature is only available to Fabulous Monetization customers. To view the requirements to open a Fabulous Monetization account, please click here.

    The Traffic Control section of your account allows you to search for, review, and modify the traffic settings for your domains.

    Use the basic search settings to search for domains individually, by group, by category or by redirection. Use the advanced search settings to filter your search by pop over, pop under, exit pop, watchlist or by traffic statistics.

    Once you have used the search tool to locate a specific domain or a set of domains, you can download a report on the domains, modify the domains in bulk or individually, or review traffic statistics for each domain.

    7.1. Traffic Control

    The Traffic Control section of your account allows you to search for, review, and modify the traffic settings for your domains.

    Use the basic search settings to search for domains individually, by group, by category or by redirection. Use the advanced search settings to filter your search by pop over, pop under, exit pop, watchlist or by traffic statistics.

    Once you have used the search tool to locate a specific domain, or a set of domains, you can download a report on the domains, modify the domains in bulk or individually, or review traffic statistics for each domain.

    7.1.1. What is a Redirection and what are the Redirection options?

    The "Redirection" setting of a domain determines the content that is visible to your traffic.

    Below is a summary of the redirection options available to you:


    Redirection Advertising Content Display Options Can be used for
    Premium (5.0 and Fabulous+) Pay-per-click listings from a premium upstream provider. Results are based on the keywords in a domain name, and can also be influenced by Targeted Keywords and Related Keywords. On Premium 5.0, you have the option of a standard or graphic lander. On Fabulous+ you have much more creative control over landing pages; You can select page layout, color palette and images. Landing page.
    Roar.com Pay-per-click results from our in-house CPC provider, Roar.com. Results are determined by the Roar.com category the domain name has been assigned to. You can choose to display results from the domain name's Primary category, Secondary category, or Home Page results (a two-click splash page of all Roar.com categories). There are a number of templates available for domain names on the Roar.com redirection, which you can further customize using the Site Generator tool. Landing page, Pop-up, Pup-under, Pop-over, Exit-pop.
    Dark Blue CPA advertisement from our in-house affiliate program, Dark Blue. You can choose the campaign or our system can automatically select the most appropriate one for you. Landing page, Pop-up, Pup-under, Pop-over, Exit-pop.
    URL You can use the "Saved URLs" or "Other URLs" redirection options to forward a domain name to another website. N/A Landing page, Pop-up, Pup-under, Pop-over, Exit-pop.
    Holding Redirection (Default for unoptimized domains) Roar.com Home page results Unbranded, two-click implementation. Landing page.
    Not Redirected If a domain name is set to Not Redirected, it will display a blank page. N/A Landing page.

    7.1.2. How do I change the Redirection settings for domains?

    There are several different ways to edit the Redirection settings for domains. If you want to edit an individual domain name or would like to use a search tool to locate the domains you want to modify, you can use the tools in the "Traffic Control" page of your account. If you already have a list of domains you want to modify, you can enter them straight into the "Bulk Tool" for processing.

    Traffic Control Filters (Multiple Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Using the filters in the search tool, locate the list of domains you want to update.
    3. Click the "Modify ALL these Domains" button.
    4. Select the "Redirection" check box.
    5. From the drop down menu select a Redirection option.
    6. Click the “Continue” button to confirm your selection.

    Traffic Control Options (Individual Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Select a particular domain, using the filters in the search tool if necessary.
    3. Click on the "Edit" button corresponding to the individual domain name and a pop-up window will launch.
    4. From the "Redirection" drop down menu, select a Redirection option.
    5. Click the “Continue” button to confirm your selection.

    Bulk Tool (List of Domains)

    1. Go to the "Bulk Tool" page, within the "Portfolio" area of your account.
    2. Enter the domains you wish to modify into the text box labeled "Domain list", one domain per line.
    3. click the "Continue" button.
    4. Select the "Redirection" check box.
    5. From the drop down menu select a Redirection option.
    6. Click the “Continue” button to confirm your selection.

    7.1.3. Fabulous+ Walkthrough

    The following walkthrough will assist in redirecting and configuring domains in the new Fabulous+ program.
    The guide will also introduce the Fabulous+ interactive page editor, which allows you to create/edit/allocate Fabulous+ templates.

    7.1.3.1. Setting Fabulous+ Redirections

    Any domains previously set to "Premium" in the 5.0 program will automatically be migrated to Fabulous+. These domains will be set to "Auto Optimize" and can be edited at a later date if required.

    Alternatively, talk to a Fabulous.com Account Manager who can assist with portfolio enquires.

    To update a group of domains, please follow the steps below:
    Bulk tool

    1. Click on the “Bulk Tool” link, located in the “Portfolio" section
    2. Enter a list of domains.
    3. Select the “Redirection” check box
    4. From the drop down menu select Premium > Fabulous+ Lander
    5. Select the “Design” checkbox and choose one of the options (see section “Types of Fabulous+ Redirection”)
    6. Click the “Continue” button
    Note. If a design is not selected, Auto Optimize is used as a default

    Traffic Control Filters

    1. Click on the “Portfolio” link
    2. Using the filters, create a list of domains to update
    3. Click the “Modify ALL these Domains
    4. Follow Steps 3-6 above

    To update individual domains

    1. Select the “Portfolio” menu option
    2. Select a particular domain
    3. Click on the “Edit” button
    4. Follow Steps 3-6 above

    7.1.3.2. Types of Fabulous+ Redirection

    There are a number of different methods by which templates/configurations can be applied to a domain.

    Custom templates can be created via the Template Manager and applied across multiple domains. The Template Manager is accessed from the main navigation menu (see Template Manager)

    There are also a number of pre built options available.

    Auto Optimize

    This option will randomly cycle through every possible combination of layout and color scheme.

    Domains that are set to the Auto Optimize redirection, will have additional Stats available for displaying performance of Layouts and Color schemes.

    To view relevant stats for a particular domain using the Auto Optimize redirection, please follow the steps below:
    1. Select the “Portfolio” menu option
    2. Locate the particular domain
    3. Select “Stats”
    4. A popup will load with relevant information

    Choose random

    Fabulous+ will randomly choose a layout and color scheme combination and assign it to the domain, this option will not cycle and will stay on this randomly generation configuration.

    Customize

    Customize allows the manual configuration of layout, color scheme and image selection for a particular domain(s).

    This option is accessible via the "Fabulous+ Custom Edit" button corresponding to each domain configured to the Fabulous+ program.

    Setting a custom design will override any of the other options, including template setting that may be applied to the specific domain.

    Note. If no relevant images are available, please contact your Account rep or monetization@fabulous.com to request suitable images.

    7.1.3.3. Template Manager

    The template manager provides the facility to build and store page templates/configurations. These templates are then able to be applied across multiple domains.

    Creating
    To create Templates to use across multiple domains, follow these steps:

    1. Select “Template Manager” from the “Portfolio” section
    2. Create a Template name, Select “Create”
    3. Template will now appear in "My Templates"
    4. Select "Edit" to begin creating your template in the Fabulous+ editor
    5. Once complete, select “Save Template”

    Note: any changes made to a custom template will affect all the domains that particular template has been assigned to.

    Deleting

    1. Select “Template Manager”
    2. Click “Delete” for the Template you would like to delete
    If no domains are using this template it will be deleted automatically. If any domains are currently using this template, you will need to re-assign these domains to another template
    3. In the subsequent “Template Alteration" page select the template you would like to assign to these domains
    4. Click the “Confirm” button to set these changes

    Applying your Templates
    When your Templates have been created you are able to apply them to your domain(s) via Traffic Control

    Your templates will be available in the "Design" drop down in the configuration page, launched from either the Bulk Tool, Modify All Domains or individual domain "Edit"

    7.1.3.4. Fabulous+ Interactive Editor

    The interactive editor provides a \"real time preview\" engine for configuring Fabulous+ page templates.

    Templates may be configured with pre-built Layouts, color schemes as well as searching and selecting relevant images from the image library.

    Clicking on any of the master headings \"Layout\", \"Color\" and \"Images\" will reveal the relevant options.

    Selecting any of the 14 Layouts or 24 Color schemes will instantly update the preview pane with your selection.

    Image selection is performed by entering search phrases in to the provided search field. Adding images to a template is achieved by simply dragging the image into the preview pane and placing it over one of the allocated spaces.

    Fabulous+ will instantly crop and place the image into the template.

    Configuration changes made with the interactive Editor will be applied to live domains within 1-2 minutes.

    Please note that any changes made to one of your custom templates will affect every domain that the template has been assigned to.

    7.1.4. How do I set domain names to a Fabulous+ Lander ?

    There are several different ways to set domains to a Fabulous+ lander. If you want to edit an individual domain name or would like to use a search tool to locate the domains you want to modify, you can use the tools in the "Traffic Control" page of your account. If you already have a list of domains you want to modify, you can enter them straight into the "Bulk Tool" for processing.

    Traffic Control Filters (Multiple Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Using the filters in the search tool, locate the list of domains you want to update.
    3. Click the "Modify ALL these Domains" button.
    4. Select the "Redirection" check box.
    5. From the drop down menu select Premium > Fabulous+ Lander.
    6. Select the "Design" check box and choose one of the options (see section "Types of Fabulous+ Redirections")
    7. Click the "Continue" button to confirm your selection.

    Traffic Control Options (Individual Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Select a particular domain, using the filters in the search tool if necessary.
    3. Click on the "Edit" button corresponding to the individual domain name and a pop-up window will launch.
    4. From the "Redirection" drop down menu, elect Premium > Fabulous+ Lander.
    5. Select the "Design" check box and choose one of the options (see section "Types of Fabulous+ Redirections")
    6. Click the "Continue" button to confirm your selection.

    Bulk Tool (List of Domains)

    1. Go to the "Bulk Tool" page, within the "Portfolio" area of your account.
    2. Enter the domains you wish to modify into the text box labeled "Domain list", one domain per line.
    3. click the "Continue" button.
    4. Select the "Redirection" check box.
    5. From the drop down menu select Premium > Fabulous+ Lander.
    6. Select the "Design" check box and choose one of the options (see section "Types of Fabulous+ Redirections")
    7. Click the "Continue" button to confirm your selection.

    NOTE: If selecting "Custom" as a design, the Fabulous+ Editor will open once you have clicked the "Update" button.

    7.1.5. What is the difference between the types of Fabulous+ Lander redirections?

    Custom: You can create unique designs for individual domains using the Fabulous+ DG Editor. You can change page layout, color variations, and images.

    Auto Optimize: Our system will rotate through various configurations and select the best performing layout and color.

    Choose Random: Assigns a landing page by randomly generating a layout and color.

    7.1.6. How do I edit a custom Fabulous+ Lander?

    When a domain name is set to a Fabulous+ lander redirection, a "Fabulous+ Customize" button will appear in the "Design" column in the "Traffic Control" page of your account.

    To customize the lander for a particular domain follow the steps below:

    1. Go to the "Traffic Control" page within the "Portfolio" area of your account.
    2. Locate the domain you wish to customize, using the filters in the search tool if necessary.
    3. Click the "Fabulous+ Customize" button corresponding to the domain.
    4. The Fabulous+ Editor window will launch.
    5. Select a layout, color scheme and relevant images.
      • Hint: Hover your cursor over the question marks for more information.
    6. Click the "Publish Site" button to set your changes live.
    7. Click the "Exit Editor" button when you are finished.

    Your new page design will be live within a few minutes.

    7.1.7. How do I request new images for Fabulous+?

    If the Fabulous+ image library does not return any relevant images for your domains, please contact your Account Manager or support@fabulous.com to request suitable images.

    7.1.8. What is a Roar category and why are domain names categorized?

    Categorization is a way of identifying what a domain name is about, and it helps us to monetize your domains more effectively.

    Domain categorization is a process whereby your domains are reviewed, phrase broken and allocated to one of over 2,000 relevant subject categories by the Fabulous team.

    These categories correspond to the Roar.com topic tree, however they affect numerous aspects of your domains, for example:

    • For domains on Fabulous+ landers, it contributes to the image relevancy algorithm
    • For domains on Premium 5.0 landers, it determines the graphic header used
    • For domains on Roar.com landers, it determines the PPC results served up
    • For domains for sale through the Domain Distribution Network (DDN), it determines the domain's location in the FabulousDomains.com catalogue

    7.1.9. How do I categorize my domain names?

    You can set up your domain names yourself, or the Fabulous team can do it for you.

    For the best results we recommend you allow Fabulous to categorize and redirect your domain names, however depending on volume this may take anywhere from 5 hours to several days, so it is useful to know how to set up your domains yourself too.

    We also recommend that if your domain names are currently parked elsewhere, to maximize earning potential it is best not to change your domains' Nameservers over to Fabulous until the domain names are properly categorized and redirected.

    To categorize and redirect your domains

    When you import new domain names to your Fabulous portfolio or register new domains with Fabulous, your domains will be "Auto Categorized" by our system. You can further customize the "Auto Categorization" via the "Portfolio" -> "Traffic Control" page of your admin.

    There are several different ways to modify the category for your domain names. If you want to update an individual domain name or would like to use a search tool to locate the domains you want to modify, you can use the tools in the "Traffic Control" page of your account. If you already have a list of domains you want to update to a specific category, you can enter them straight into the "Bulk Tool" for processing.

    To search through the category tree for relevant categories for you domains, use the "Category Finder" page in the "Portfolio" area of your account. For more information on the Category Finder tool please click here.

    Traffic Control Filters (Multiple Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Using the filters in the search tool, locate the list of domains you want to update.
    3. Click the "Bulk Modify Domains" button.
    4. Select the "Category" check box.
    5. From the drop down menu select a Category option.
    6. Click the "Continue" button to confirm your selection.

    Traffic Control Options (Individual Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Select a particular domain, using the filters in the search tool if necessary.
    3. Click the linked Category in the "Category" column next to your domain.
    4. The Category Selector will appear.
    5. Select a category, see the Category Selector for more info.
    6. Click the Select Category button

    Bulk Tool (List of Domains)

    1. Go to the "Bulk Tool" page, within the "Portfolio" area of your account.
    2. Enter the domains you wish to modify into the text box labeled "Domain list", one domain per line.
    3. click the "Continue" button.
    4. Select the "Category" check box.
    5. From the drop down menu select a Redirection option.
    6. Click the "Continue" button to confirm your selection.

    For detailed instructions on how to change the redirection settings for domains please click here.

    7.1.10. When I update the redirection or category for a domain, will the change be applied instantly?

    Redirection requests for Roar or DarkBlue and all category requests will be reviewed by our customer care staff for suitability and processed as quickly as possible. In general this will happen within the hour, but can take up to 24 hours.

    In the "Traffic Control" area of your Fabulous account, your domain name will display an asterisk next to any settings which are awaiting review.

    7.1.11. How do I redirect a domain to a specific URL?

    Follow the instructions on how to change the redirection settings for a domain name, choosing the "Saved URLs" or "Custom URL" redirection option.

    7.1.12. What is a Group?

    A "Group" is a user defined folder system designed to make organizing and referencing your domains easier.

    You can set up a group for similar themes i.e. "Games Domains" and move all of your related domains to this group.

    7.1.13. How do I put domains into a group?

    There are several different ways to edit the grouping settings for domains. If you want to edit an individual domain name or would like to use a search tool to locate the domains you want to modify, you can use the tools in the "Traffic Control" page of your account. If you already have a list of domains you want to modify, you can enter them straight into the "Bulk Tool" for processing.

    First you will need to create a group in the grouping admin (for more information please click here). Once you have created a group, follow the instructions below to add domain names to groups:

    Traffic Control Filters (Multiple Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Using the filters in the search tool, locate the list of domains you want to group.
    3. Click the "Modify ALL these Domains" button.
    4. Select the "Group" check box.
    5. From the drop down menu select a group.
    6. Click the "Update" button to confirm your selection.

    Traffic Control Options (Individual Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Select a particular domain, using the filters in the search tool if necessary.
    3. Click on the "Edit" button corresponding to the individual domain name and a pop-up window will launch.
    4. From the "Group" drop down menu select a group.
    5. Click the "Update" button to confirm your selection.

    Bulk Tool (List of Domains)

    1. Go to the "Bulk Tool" page, within the "Portfolio" area of your account.
    2. Enter the domains you wish to modify into the text box labeled "Domain list", one domain per line.
    3. click the "Continue" button.
    4. Select the "Group" check box.
    5. From the drop down menu select a group.
    6. Click the "Update" button to confirm your selection.

    7.1.14. How do I change the look of my domain?

    How you can change the look of your domain name will depend on which Redirection setting a domain name is on.

    7.1.14.1. How to edit the appearance of a domain on a Fabulous+ Premium Lander

    For instructions on how to edit the appearance of a domain name on a Fabulous+ Premium lander, please see the Fabulous+ Walkthrough, and the FAQ titled how to edit a custom Fabulous+ Lander.

    7.1.14.2. How to edit the appearance of a domain on a Premium 5.0 Lander

    On Premium 5.0 you have a choice between a Standard landing page and a Graphic lander. A Graphic lander has a header composed of images related to the domain name's Roar category.

    There are several different ways to switch between the Standard and Graphic lander. If you want to edit an individual domain name or would like to use a search tool to locate the domains you want to modify, you can use the tools in the "Traffic Control" page of your account. If you already have a list of domains you want to modify, you can enter them straight into the "Bulk Tool" for processing.

    Traffic Control Filters (Multiple Domains)

    1. Go to the "Traffic Control" page in the "Portfolio" area of your account.
    2. Using the filters in the search tool, locate the list of domains you want to update.
    3. Click the "Modify ALL these Domains" button.
    4. If the "Redirection" option is set to Premium -> Premium 5.0, there should be a "Design" drop-down menu available.
    5. From the drop down menu select either "Graphic" or "Standard".
    6. Click the "Update" button to confirm your selection.

    Traffic Control Options (Individual Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Select a particular domain, using the filters in the search tool if necessary.
    3. Click on the "Edit" button corresponding to the individual domain name and a pop-up window will launch.
    4. If the "Redirection" option is set to Premium -> Premium 5.0, there should be a "Design" drop-down menu available.
    5. From the drop down menu select either "Graphic" or "Standard".
    6. Click the "Update" button to confirm your selection.

    Bulk Tool (List of Domains)

    1. Go to the "Bulk Tool" page, within the "Portfolio" area of your account.
    2. Enter the domains you wish to modify into the text box labeled "Domain list", one domain per line.
    3. click the "Continue" button.
    4. If the "Redirection" option is set to Premium -> Premium 5.0, there should be a "Design" drop-down menu available.
    5. From the drop down menu select either "Graphic" or "Standard".
    6. Click the "Update" button to confirm your selection.

    7.1.14.3. How to edit the appearance of a domain on a Roar.com lander (the Site Generator)

    Domains on a Roar.com redirection display a Roar branded landing page by default, however you can choose from a range of template designs, with the option of further customizing the design through the Site Generator. With the Site Generator tool you can edit the colours of your chosen template, as well as create customized text content.

    There are several different ways to switch from a standard Roar.com lander to a template design. If you want to edit an individual domain name or would like to use a search tool to locate the domains you want to modify, you can use the tools in the "Traffic Control" page of your account. If you already have a list of domains you want to modify, you can enter them straight into the "Bulk Tool" for processing.

    Traffic Control Filters (Multiple Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Using the filters in the search tool, locate the list of domains you want to update.
    3. Click the "Modify ALL these Domains" button.
    4. If the "Redirection" option is set to Roar.com, there should be a "Design" drop-down menu available.
    5. From the drop down menu select a template.
    6. Click the "Update" button to confirm your selection.

    Traffic Control Options (Individual Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Select a particular domain, using the filters in the search tool if necessary.
    3. Click on the "Edit" button corresponding to the individual domain name and a pop-up window will launch.
    4. If the "Redirection" option is set to Roar.com, there should be a "Design" drop-down menu available.
    5. From the drop down menu select a template.
    6. Click the "Update" button to confirm your selection.

    Bulk Tool (List of Domains)

    1. Go to the "Bulk Tool" page, within the "Portfolio" area of your account.
    2. Enter the domains you wish to modify into the text box labeled "Domain list", one domain per line.
    3. click the "Continue" button.
    4. If the "Redirection" option is set to Roar.com, there should be a "Design" drop-down menu available.
    5. From the drop down menu select a template.
    6. Click the "Update" button to confirm your selection.

    Once you have selected a Design, an "Edit" button will become available in the "Design" column of the "Traffic Control" page. To launch the Site Generator, click this button.

    7.1.15. When will the new look appear on my domain?

    Once you have changed the look of your domain and saved the changes the new look will usually appear instantly. Occasionally it may take several minutes due to server load. If your changes don't go live instantly please wait a few minutes and perform a hard refresh (hold down the Shift key and refresh the page) before contacting Customer Care.

    7.1.16. Why would I want to use pop-ups, and what are the different pop-up options?

    Pop-ups provide another opportunity to generate revenue or traffic from each visitor to a domain. For example, if your domain name is displaying a lander with PPC results, you could also offer a related Dark Blue CPA advertisement in a pop-up.

    This feature is also useful if you would like to give visitors the opportunity to go to another website such as your own 'domains for sale' web page.

    You can append up to three pop-ups to your landing pages. The different types of pop-up available are:

    Pop-over: When someone visits your domain, a pop-up window will launch in front of their internet browser.

    Pop-under: When someone visits your domain, a pop-up window will launch underneath their internet browser, so it is only visible when the visitor closes down their active browser window.

    Exit-pop: When a visitor has finished browsing your domain and exits the page, a pop-up window will launch in front of their internet browser.

    7.1.17. How do I add or remove pop-ups for domains?

    Please note, domain names on Premium landers cannot use additional pop-ups.

    There are several different ways to edit pop-up settings for domains. If you want to edit an individual domain name or would like to use a search tool to locate the domains you want to modify, you can use the tools in the "Traffic Control" page of your account. If you already have a list of domains you want to modify all-together, you can enter them straight into the "Bulk Tool" for processing.

    • For further information on the different pop-up types (pop-over, pop-under, exit-pop) click here.
    • For further information on the different pop-up content options (Roar.com, Dark Blue, URL) click here.

    Traffic Control Filters (Multiple Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Using the filters in the search tool, locate the list of domains you want to update.
    3. Click the "Modify ALL these Domains" button.
    4. If the domain name is on a non-Premium redirection, there will be a set of traffic options titled "Popups" available.
    5. Select the pop types you would like to use, and using the radio buttons select a content type for the pop.
    6. Click the "Continue" button to confirm your selection.

    Traffic Control Options (Individual Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Locate the domain you wish to modify, using the filters in the search tool if necessary.
    3. Click on the "Edit" button corresponding to the individual domain name and a pop-up window will launch.
    4. If the domain name is on a non-Premium redirection, there will be a set of traffic options titled "Popups" available.
    5. Select the pop types you would like to use, and using the radio buttons select a content type for the pop.
    6. Click the "Continue" button to confirm your selection.

    Bulk Tool (List of Domains)

    1. Go to the "Bulk Tool" page, within the "Portfolio" area of your account.
    2. Enter the domains you wish to modify into the text box labeled "Domain list", one domain per line.
    3. click the "Continue" button.
    4. If the domain name is on a non-Premium redirection, there will be a set of traffic options titled "Popups" available.
    5. Select the pop types you would like to use, and using the radio buttons select a content type for the pop.
    6. Click the "Continue" button to confirm your selection.

    7.1.18. What is the difference between a "One Click Implementation" and a "Two Click Implementation"?

    Pages that have a One Click Implementation serve advertiser links as the content on the landing page. Users can visit the advertiser’s website with one click.

    A Two Click Implementation will serve categories and related categories (listed as “Related Links”) on the landing page of your domain. Users then qualify themselves by clicking on a link or a related link they are interested in and are then served advertiser links as the content on the page. Users need to click on two links to visit an advertiser’s website.

    7.1.19. When should I use a Two Click Implementation instead of a One Click Implementation?

    Fabulous recommends testing your domain names first using the One Click Implementation (the default setting). Two Click Implementations should be considered for those domain names which are ambiguous, domains considered to have multiple connotations or those identified in the “Underperforming Domains” report.

    For example a domain containing the phrase "really fast" could potentially relate to motor sports, internet connections, fast food, transportation and many other subjects. In such a case it is generally best to use a Two Click Implementation and let each visitor decide which results they are interested in.

    7.1.20. How do I change between One and Two Click Implementation on a Premium landing page?

    To change the implementation of a domain’s Premium landing page please follow the steps below:

    1. Go to the "Traffic Control" page in the "Portfolio" area of your account.
    2. Locate the domain you wish to modify, using the filters in the search tool if necessary.
    3. Click on the "Edit" button corresponding to the domain name and a pop-up window will launch.
    4. If the domain name is on a Premium redirection, there will be a set of traffic options titled "Premium Options" available.
    5. In this section, select the implementation you would like to use from the "Premium Lander Page" drop-down menu.
    6. Click the "Update" button to save your changes.
    • To view your change, close the pop-up window and click the "Test" button corresponding to the domain you have changed.

    7.1.21. What is a Target Keyword and why should I use one?

    A Target Keyword is a word or phrase that you use to describe the content of your domain. For example, if your domain is great-wedding-gowns.com a suitable keyword phrase to enter would be "wedding dresses".

    Your selected Target Keyword influences the advertising content that is served on your domain and must be approved by Fabulous before the advertising content will be affected.

    You can use Target Keywords to ensure that the most effective and relevant advertising content is displayed on your domain. While our upstream providers endeavor to provide the most relevant content – it is an automated process with limitations. Adding your own terms/phrases allows you to use keywords that may not otherwise be picked up by the upstream provider’s system.

    Please note that the Target Keyword tool only submits a suggestion to our upstream provider; it does not set an authoritative keyword for the results served up on the domain. Our upstream provider assesses your domain then assesses the relevance of your targeted keyword and displays ads accordingly. If their assessment of your keyword is favorable, then ads relevant to that term will be served for the majority of the time. If their assessment of your keyword is unfavorable, then ads relevant to that term are displayed less frequently, or not at all.

    7.1.22. How do I modify the Target Keyword?

    By default the target keyword is selected and self optimized by our upstream partner. You can change your target keyword by following the steps below:

    1. Go to the "Traffic Control" page in the "Portfolio" area of your account.
    2. Locate the domain you wish to modify, using the filters in the search tool if necessary.
    3. Click on the "Edit" button corresponding to the domain name and a pop-up window will launch.
    4. If the domain name is on a Premium redirection, there will be a set of traffic options titled "Premium Options" available.
    5. In this section, enter your desired word/phrase into the "Target Keyword" text box.
      • To check the relevancy of the results generated by the word/phrase, click the "View Results" button next to the text box.
    6. Once you are satisfied with the word/phrase click the "Update" button to save your changes.
    7. Your target keyword will be sent to Customer Care for approval.
    8. You will be notified by email when it is approved or declined.
    • To view your change, close the pop-up window and click the "Test" button corresponding to the domain you have changed.

    7.1.23. What usage restrictions apply to Target Keywords?

    • Your Target Keyword must be directly related to your domain name.
    • You can only enter one keyword or phrase.

    Target Keyword submissions that do not meet these criteria will be modified or declined by Customer Care.

    7.1.24. What are Related Keywords and why should I use them?

    Related Keywords appear as "Related Searches" links on a Premium lander. Related Keywords should therefore be words/phrases that are related to the subject of your domain name.

    The inclusion of Related Searches on a Premium lander offers a broader selection of subject matter to visitors, and can improve a domain's overall click through rate.

    Our system automatically generates relevant words/phrases to fill the "Related Searches" area, however being able to submit your own terms through the Related Keywords tool offers you more control and flexibility to experiment with terms for a better click through rate.

    7.1.25. How do I modify my Related Keywords?

    You can change your target keyword by following the steps below:

    1. Go to the "Traffic Control" page in the "Portfolio" area of your account.
    2. Locate the domain you wish to modify, using the filters in the search tool if necessary.
    3. Click on the "Edit" button corresponding to the domain name and a pop-up window will launch.
    4. If the domain name is on a Premium redirection, there will be a set of traffic options titled "Premium Options" available.
    5. In this section, enter your desired word/phrase into the "Related Keywords" text box.
      • Related Keyword can be entered one per line, or as a block of text with each keyword separated by a comma with no spaces.
    6. Click the "Update" button to save your changes.
    7. Your related keywords will be sent to Customer Care for approval.
    8. You will be notified by email when they are approved or declined.
    • To view your changes, close the pop-up window and click the "Test" button corresponding to the domain you have changed.

    7.1.26. What usage restrictions apply to Related Keywords?

    • Your Related Keywords must be related to the subject of your domain name. For example, if the phrase of your domain name is "wedding dresses", you could enter related terms such as "bridesmaids dresses,wedding photography,wedding cakes,wedding jewelery,wedding shoes,evening gowns,wedding venues,function catering,cocktail dresses".
    • You can enter 15 related keywords with a combined maximum of 255 characters.

    7.1.27. Can I use Target Keywords and Related Keywords for a domain on a Roar.com redirection?

    No, this feature is limited to domain names on a Premium redirection (5.0 or Fab+). If a domain name is on a Roar.com redirection the PPC results served up are based on the Roar.com category assigned to the domain, therefore Target Keywords and Related Keywords would have no effect.

    7.1.28. How can I review stats for domains that are set to Fabulous+ Auto Optimize?

    Domains that are on a Fabulous+ redirection and are set to the Auto Optimize setting have additional stats available for analyzing the performance of different layouts and color schemes.

    To view these stats for a domain, please follow the steps below:

    1. Go to the "Traffic Control" page in the "Portfolio" area of your account.
    2. Locate the domain you wish to view statistics for.
    3. Click the "Stats" button.
    4. A pop-up will launch with relevant information.

    If a domain name has not received any traffic and therefore does not have any performance statistics, the percentage based statistics shown will be network-wide aggregate figures.

    7.1.29. Is it OK to click on the Sponsored Listings on my domain names or test pages?

    No. You are free to view your domains, but please don't click on the advertiser links.

    Clicking on the Sponsored Listings on your domain names or on test pages violates our Terms and Conditions and may result in your account being flagged for fraudulent activity.

    Please note, it is OK to click on the 'Related Searches' headings on your domains, and should you wish to view the destination of the advertiser links served up it is fine to copy the URL underneath the listing into a web browser.

    7.1.30. Is it OK to promote or send traffic to my domain names parked with Fabulous?

    No. It is against our Terms and Conditions to redirect, purchase or solicit any traffic whatsoever to domain names parked with Fabulous.

    This is because we are primarily interested in natural type-in traffic from your domains. Through our research we have found this type of traffic to be of the highest quality and therefore the most valuable to our advertisers.

    7.1.31. Why does my domain record a high number of impressions but few uniques or clicks?

    For an explanation of the terms "Impressions", "Uniques" and "Clicks" please click here.

    Please note, a click through ratio of 10 uniques per 1 click (10%) would not be considered unusually low. Furthermore, the ratio of impressions to uniques is can vary a great deal, and it is normal for the ratio of impressions to uniques to be far more that 10 impressions per 1 unique.

    If a domain name records a high number of impressions but low uniques and/or clicks, there could be a number of explanations:

    • The most common cause is spiders/bots visiting the domain name in order to index it in a search engine or collect information. While we record impressions from such visits, they do not count towards uniques or clicks.
    • Another common cause is traffic from expired links, e.g. links to images which no longer exist.

    To see the referrers of your traffic you can check the "Host" data for your domains in the Traffic Control, Revenue Reports or Domain Analytics areas of your account.

    While high impression rates are generally nothing to be concerned about, if you have checked the referrers of your traffic and can not identify the reason for it, we recommend you contact your account manager or support@fabulous.com

    7.1.32. Do you offer Search Engine Optimization (SEO) for domain names parked with Fabulous?

    No. While many of our landers are indexed by search engines, Fabulous does not focus on optimizing domains for SEO. Instead we are primarily interested in natural type-in traffic from your domains.

    Through our research we have found this type of traffic to be of the highest quality on the internet and therefore the most valuable and prefer to offer it to our advertisers. As such we do not make it a priority to have our parked pages rank in the search engines.

    7.1.33. What do the buttons in the "Options" column of Traffic Control do?

    This set of buttons allows you to review the traffic statistics and edit the traffic settings of domains individually.

    Each button launches a pop-up window, so you must have pop-ups enabled in your internet browser.

    Test: This button will open up a preview of what the lander for a domain name will look like on current traffic settings. This will work even if the domain name is not currently parked with Fabulous.
    NOTE: Please do not click on the advertiser links in the test page.

    Stats: This button will open a pop-up window containing a statistics report for the domain for the last 30 days.

    Host: This button will open a pop-up window containing a report on the domain’s traffic sources. This report can be modified to display host statistics for the previous 1, 7, 14, 21 or 30 days.

    Edit: This button will open a pop-up window containing a control panel which you can use to edit the portfolio settings for the domain name such as Group, Roar category, Redirection, Premium Options (keyword targeting) and Selling options.

    7.1.34. Can you change the capitalization of letters in the title of my landing page?

    Our system automatically makes the first letter of each word/segment in a phrase a capital letter.

    For some domains this capitalization system is not the best fit. For example, if you had the domain name automaticcrm.com, the phrase would be broken as "automatic crm" and thus the capitalization would be AutomaticCrm.com. Because "CRM" is an acronym, this title would be more visually pleasing as AutomaticCRM.com

    In such cases we can manually re-capitalize the title of the domain.

    If you would like us to update the capitalization for a domain name please submit a request to your Account Manager or support@fabulous.com

    7.1.35. Can you change the spacing (phrase break) of the words in the title of my landing page?

    Yes, we can do this for you.

    If you have not previously submitted your domain(s) for optimization, the phrase break for the domain name will not have been reviewed and corrected by Fabulous staff. If this is the case, we recommend contacting your Account Manager or support@fabulous.com and requesting review and optimization so that we can phrase break your domains and make sure they are set up to perform optimally.

    If your domains have already been optimized by us but we made an error in a phrase break, please email your Account Manager or support@fabulous.com and we will manually correct the error for you.

    7.1.36. How do I delete domain names from my portfolio?

    You can delete domains from your portfolio individually, however bulk deletions must be processed by Fabulous staff.

    To delete domain names individually:

    1. Go to the "Traffic Control" page in the "Portfolio" area of your account.
    2. Locate the domain you wish to remove from your portfolio.
    3. Click the "Delete" button in the "Options" column.
    4. Click the "Continue" button to confirm your selection.

    To delete a large number of domains from your portfolio, please contact your Account Manager or support@fabulous.com with a list of domains to be deleted and we will process your request as soon as possible.

    7.1.37. What is the Category Selector?

    The category selector allows you to quickly browse and assign categories to your domains.

    • Use the Search box to type in part of a category you're looking for
    • Use the History arrows at the bottom to scroll through recently used categories
    • Click through the various Categories and Subtopics to find one that suits your domains

    Category selector status:

    • Status Icon Key
    • Poor
    • Average
    • Neutral
    • Done

    The category status icons represent the calculated suitability of an auto-generated category. When a category has been manually edited, the icon changes to Green / Done.

    Category selector overview:

    Category Selector
    1 Assigned Category

    Current assigned category. Click to open / close category selector. Icon color indicates category quality score.

    2 Close Button

    Close category selector without commiting changes.

    3 Quick Search Field

    Instantly find categories based on search term. "From start" forces category title to match from start of search term.

    4 Category Tree Navigator

    Navigate categories and sub-categories. Selected category highlighted by tick. Follow categories with arrows to move to parent / child categories. Blue category is an alias which moves to another part of the tree. Use "Subtopics" checkbox to assign only active category, or when checked, the active category and all it's sub-categories.

    5 History (Undo / Redo)

    Easily undo and redo your category navigation steps, making it simple to go back to earlier selections.

    6 Category Heirarchy Navigator

    Overview of the current category branch allowing quick navigation to any parent category.

    7 Select Category

    Select and immeadiately assign the current selected category. The selected category is represented by the tick icon.

    To change the category for a single domain:

    1. Click the linked Category in the "Category" column next to your domain.
    2. The Category Selector will appear.
    3. Select a category using the above instructions
    4. Click the Select Category button

    To change the category for multiple domains:

    1. Click the boxes in the first column next to the domains you wish to modify
    2. Click the "Categorize selected domains" link.
    3. The Category Selector will appear.
    4. Select a category using the above instructions
    5. Click the Select Category button

    7.2. Revenue Reports

    In this section of your account you can generate revenue reports for individual domain names, a selection of domain names, or for your entire portfolio. There is also "Report" table on the front page to give you quick snapshot of your portfolio’s performance over the last 7 days.

    Revenue reports detail statistics such as impressions, uniques, clicks, sales and earnings, as well as giving a break-down of earnings per unique and earnings per click.

    There are several ways to view revenue reports: If you view a report by date, you can click through each day to view a break-down of statistics for that day by group. From a group view, you can click through to view a break-down of statistics by domain.

    When viewing your report by domain name, you will have access to some additional options for each domain:

    • Stats text button: This will launch a pop-up window containing a statistics report for the domain for the last 30 days.
    • Host text button: This will launch a pop-up window containing a report on the domain’s traffic sources. This report can be modified to display host statistics for the previous 1, 7, 14, 21 or 30 days.
    • Edit text button: This will launch a pop-up window containing a control panel which you can use to edit the portfolio settings for the domain name, such as Group, Roar category, Redirection, Premium Options (Keyword Targeting), and Selling options.

    7.2.1. Definitions: Impression, Unique, Click, Sale, Lead, Earnings

    The following terms are used in your Revenue Reports, as well as other areas of your Fabulous account:

    Impression
    Fabulous records "impressions" as the total number of views/hits your domain receives; basically, any activity on the domain name including spiders and bots. One visitor can generate a number of impressions.

    Unique
    A "unique" is an impression/view of your domain name by a customer that has not visited that domain in the last sixty minutes. One visitor generates one unique.

    Click
    A "click" is the action that a visitor takes when they click on a link on your domain. If your domains are serving PPC listings, you will be credited for every valid click your domains generate. We only record unique clicks, so if one visitor clicks 3 times in sixty minutes, it shows as 1 click in your account with the earnings showing as the total revenue from all 3 clicks.

    Sale
    This only applies if you have a DarkBlue CPA advertisement either as the lander for your domain name, or as a pop up/over/under. A "sale" is recorded when an advertiser generates revenue from a unique visitor sent from your domain.

    Lead
    This only applies if you have a DarkBlue CPA advertisement either as the lander for your domain name, or as a pop up/over/under. A "lead" is recorded when a specified action is performed on a third party site by a visitor sent from your domain name. E.g. A customer who has been referred by your domain name signs up to service or fills in a registration form.

    Earnings
    When actions are recorded via traffic that you have provided to advertisers, you may be entitled to a commission. Depending on the redirection you are using, you may be paid per click, sale, or lead.

    Your "earnings" is the total revenue figure you can expect to be paid for your traffic.

    7.2.2. How do I generate a report for a domain?

    To generate a revenue report please follow the steps below:

    1. Go to the "Revenue Reports" page in the "Portfolio" area of your account.
    2. Use the "Filter" drop-down menus to select which domains to include in the report.
      • To generate a report for your entire portfolio leave these filters on the “All” default setting.
      • To generate a report for a selection of domains, select the group or Roar category you would like a report on. For information on using groups, please click here.
      • To generate a report for one domain name only, enter it into the “Domain” text field
    3. Select a date range for the report from the “Date Range” drop-down menu. Note, if you select a large date range the report may take a long time to complete.
    4. Click the "Search" button to view the report, or click "Download" to download the report in .csv format.

    7.2.3. Are traffic and revenue statistics real time?

    Fabulous tracks traffic statistics including clicks in real time, however there may be a delay of several hours before these statistics are reported in your account. The exact length of this reporting delay will depend on the workload of our stats servers.

    Revenue for each click is sent to us daily by our upstream traffic provider. It can take 24-48 hours before the revenue for your domains is displayed in your account.

    7.3. Import Domains

    In this section of your account you can import domain names into your Fabulous portfolio.

    Importing your domain names to your portfolio allows you to record your preferred traffic settings for each domain, so that if a domain name is pointed to the Fabulous Nameservers we display the correct content. It also effectively lets Fabulous know that we can attribute the traffic and earnings for the domain name to you.

    Your domains do not need to be registered with Fabulous in order to import them to your portfolio and importing domains does not place you under any obligation to monetize them with Fabulous.

    7.3.1. How do I import domains to my portfolio?

    To add new domains to your portfolio please follow the steps below:

    1. Go to the "Import Domains" page in the "Portfolio" area of your account.
    2. Enter the list of domains that you would like to import into the "Import Domains" text box. You can enter them separated by spaces, commas or one domain per line.
    3. Select your categorization, redirection and grouping preferences (optional).
      • If you would like Fabulous to categorize and redirect your domains, select the "Request Categorization" check box (recommended).
      • To add these domains to an existing group, select one in the "Group" drop-down menu.
      • To set all of these domains to one Roar category, select one in the "Roar Category" drop-down menu.
      • To set all of these domains to a particular redirection setting, select one from the "Redirection" drop down menu.
    4. Click the "Continue" button.
      • If you have selected the "Request Categorization" option, your domains will be sent to the Fabulous team for review. You will be notified when they have been optimized.
      • If you have selected a category or redirection for these domains, these settings will be reviewed by the Fabulous team for suitability. You will be notified when they have been approved, modified or declined.

    7.3.2. In what format do I need to enter my domains?

    You may enter domains 1 per line or separated by a space or comma. You must also enter the correct extension (.com, .net, .org etc).

    7.3.3. What is a Category and why are domain names categorized?

    Categorization is a way of identifying what a domain name is about, and it helps us to monetize your domains more effectively.

    Domain categorization is a process whereby your domains are reviewed, phrase broken and allocated to one of over 2,000 relevant subject categories by the Fabulous team.

    These categories correspond to our topic tree, however they affect numerous aspects of your domains, for example:

    • For domains on Fabulous+ landers, it contributes to the image relevancy algorithm
    • For domains on Premium 5.0 landers, it determines the graphic header used
    • For domains on Roar.com landers, it determines the PPC results served up
    • For domains for sale through the Domain Distribution Network (DDN), it determines the domain's location in the FabulousDomains.com catalogue

    7.3.4. What are the "Group", "Roar Category" and "Redirection" drop-down menus for?

    These options have been included so that you can begin managing your domains on the spot when you import them.

    Group: Use this menu to put all of the domain names you are importing into a pre-defined group. For more information on creating groups please click here.

    Roar Category: Use this menu to assign all of the domain names you are importing to a Roar category. This is useful if you are importing a group of related domain names that fit in the same category, or if you would like to categorize all of them to our "Home page" catchall category while you wait for Fabulous to categorize your domains. For more information on domain categorization please click here.

    Redirection: Use this menu to assign a redirection to all of the domain names you are importing. The redirection setting determines the type of content that is visible to your traffic. For more information on redirections please click here.

    7.3.5. What is a Holding Group?

    The Holding Group is where domains that have not yet been grouped are held.

    7.3.6. What is Holding Redirection?

    Holding redirection is the default setting for domains which have to been set to a redirection. Domain names on Holding Redirection will display an unbranded two-click implementation page of Roar.com PPC results.

    7.3.7. Will my redirection and category requests be applied instantly?

    Redirection requests for Roar or DarkBlue and all category requests will be reviewed by our customer care staff for suitability and processed as quickly as possible. In general this will happen within the hour, but can take up to 24 hours.

    In the "Traffic Control" area of your Fabulous account, your domain name will display an asterisk next to any settings which are awaiting review.

    7.3.8. I have existing domains in my portfolio. How can I get these categorized by Fabulous staff?

    If you have existing domains that you would like to categorize and redirection, please visit this page:

    How do I categorize my domain names?.

    7.3.9. Why can't I import .mobi domains into my domain name portfolio?

    Unfortunately Fabulous does not offer domain monetization services for .mobi domain names.

    Usage regulations governing .mobi domain names specify that .mobi websites mist serve content tailored to mobile devices, and Fabulous does not currently support this requirement.

    7.4. Category Finder

    Use this tool to search for relevant Roar categories for your domain names.

    The search tool works on an exact match basis. For example, searching for the work “cook” would bring up all categories containing that letter sequence (Cookware, Cooking Jobs, Cookbooks, Cookies, Cooking, Cooking Schools), whereas searching for “cookery” or “cooks” is too specific and will not return any results.

    Search results are displayed in a hierarchical structure, so you can see a map of the parent categories for each category.

    Clicking on a category will open up the Category Browser, which displays the parent categories as well as sub categories for the topic you have chosen, so that you can see the context of the category within the Roar category tree. These categories are also clickable links so that you can navigate through different levels of categories.

    7.4.1. Suggestions for the Roar category tree.

    We appreciate feedback on our products. If you would like to recommend a new Roar category or have a suggestion about how we can improve our categories please contact your Account Manager or contact support@fabulous.com.

    7.5. Grouping

    A "Group" is a user defined folder system for organizing and referencing your domains. For example, you could arrange your domain names by theme, creating groups such as "Games domains" and "Sports domains".

    Groups can be ordered in a hierarchical structure with top level "Parent Groups", second tier "Sub-Groups" and so on. Please note, a domain name can only exist in one group at a time.

    Once you have organized your domain names into groups you can create revenue reports, custom Domain Analytics reports and view/modify domains through Traffic Control by group.

    7.5.1. What are Parent Groups and Sub-Groups?

    Groups can be ordered in a hierarchical structure with top level "Parent Groups", second tier "Sub-Groups" and so on. For example you may choose to create a Parent Group such as "Entertainment Domains", then break it down into Sub-Groups such as “Film Domains” and “Music Domains”.

    You don’t have to create Sub-Groups, but each Sub-Group must belong to a top level Parent Group.

    7.5.2. How do I create a new Group?

    To create a new group please follow these steps:

    1. Go to the "Grouping" page in the "Portfolio" area of your account.
    2. Type in the name of the group you wish to create in the "Create a Group" text box.
    3. Click the "Continue" button.
    4. Using the "Parent Group" drop-down menu, define whether the new group is a top level group, or if you want to make it a sub-group under an existing top level group.
      • To create a top level group, select "Top Level Group" from the drop down menu.
      • To create a sub-group, select an existing top level group from the drop down menu. The new group will be created as a sub-group hierarchically beneath this top level group.
    5. Click on the "Create" button to confirm your selection.

    7.5.3. How do I edit or delete Groups?

    To edit or delete a Group please follow these steps:

    1. Go to the "Grouping" page in the "Portfolio" area of your account.
    2. Select the name of the group you wish to edit or delete using the drop-down menu.
    3. Click the "Continue" button.
    4. On the following page you can:
      • Rename the group in the text box provided.
      • Change the group’s hierarchical position, making it a Top Level Group or sub-group using the “Parent Group” drop-down menu.
      • Delete the group by clicking the “Delete” button
    5. If you have updated the name or hierarchical position of the group click the "Update" button to confirm your changes

    7.5.4. How do I put domains into a group?

    There are several different ways to edit the grouping settings for domains. If you want to edit an individual domain name or would like to use a search tool to locate the domains you want to modify, you can use the tools in the "Traffic Control" page of your account. If you already have a list of domains you want to modify, you can enter them straight into the "Bulk Tool" for processing.

    First you will need to create a group in the grouping admin (for more information please click here). Once you have created a group, follow the instructions below to add domain names to groups:

    Traffic Control Filters (Multiple Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Using the filters in the search tool, locate the list of domains you want to group.
    3. Click the "Modify ALL these Domains" button.
    4. Select the "Group" check box.
    5. From the drop down menu select a group.
    6. Click the "Update" button to confirm your selection.

    Traffic Control Options (Individual Domains)

    1. Go to the "Traffic Control" page, within the "Portfolio" area of your account.
    2. Select a particular domain, using the filters in the search tool if necessary.
    3. Click on the "Edit" button corresponding to the individual domain name and a pop-up window will launch.
    4. From the "Group" drop down menu select a group.
    5. Click the "Update" button to confirm your selection.

    Bulk Tool (List of Domains)

    1. Go to the "Bulk Tool" page, within the "Portfolio" area of your account.
    2. Enter the domains you wish to modify into the text box labeled "Domain list", one domain per line.
    3. click the "Continue" button.
    4. Select the "Group" check box.
    5. From the drop down menu select a group.
    6. Click the "Update" button to confirm your selection.

    7.6. Redirection

    In this section of your account you can manage the URLs you use for Custom URL Redirections.

    URL Redirection forwards visitors who go to one website address to a different website address. It is a way of making a website available under many different URLs.

    You can store the details of many different URLs for future reference, so that when you want to assign a Custom URL Redirection to a domain, you simply select the title of the URL you would like to use from a drop-down menu.

    NOTE: To use URL Redirection you must have the domain's Nameservers set to ns1.fabulous.com and ns2.fabulous.com (Fabulous Default).

    7.6.1. What is a Custom URL?

    A custom URL is simply an Internet Address you can set up as a redirection destination for your domains. Once you have added a Custom URL to your account, you can select it as a redirection for your domains.

    7.6.2. What is the Custom URL Name?

    This is simply the title you wish to give this particular Custom URL profile. This name will be used to reference the URL throughout your Fabulous account.

    7.6.3. How do I set up a Custom URL Redirection?

    To set up a Custom URL Redirection for a domain name, please follow the steps below:

    Add the Custom URL to the Redirection Admin section of your account:

    1. Go to the "Redirections" page within the "Portfolio" area of your account.
    2. Enter a title for your Custom URL into the text field and click "Continue".
    3. If this Custom URL is a Top Level Group, simply leave this option selected in the "Parent" drop-down menu. If it should be organized hierarchically underneath another Custom URL, select the title of the Custom URL it should go below from the drop-down menu.
    4. Enter the destination URL into the "URL" text filed.
      • You may enter the Custom URL as http://www.domain.com, www.domain.com or simply domain.com. What you enter must be a valid domain.
      • You can use the wildcard: %domain% in a Custom URL. Fabulous will insert your domain name in the URL dynamically.
    5. Click the "Create" button to confirm your selection.

    You now need to apply the Custom URL Redirection to the domain name(s). For further information on how to update the redirection for domains please click here.

    7.6.4. Do you offer framed/masked redirections?

    No, Fabulous.com does not offer the facilities to create a framed/masked redirection. We do however provide URL forwarding facilities.

    7.7. Expiry Control

    Expiry Control General Information

    The Expiry Control section of your account allows you to monitor and manage the expiry of domains in your Fabulous portfolio.

    To make your renewal decisions easier you are provided with annual traffic and earnings statistics for your domain names, or estimated figures where a full year of statistics is not available.

    You can keep track of which domains you want to renew by moving them into different renewal categories; 'Unactioned', 'To Renew' and 'To Delete'. Please note that classifying your domains as 'To Renew' does not actually schedule your domains to auto-renew; you need to use the "Renewals" section of your account to do this.

    When it’s time to renew your domains you can renew Fabulous registry domains on the spot, and for domains that are registered elsewhere, you are provided with the tools to initiate transfer into the Fabulous registry.

    7.7.1. Why are some Uniques/Earnings figures in the "Expiry Control" page different to the amounts shown in other reports?

    If a domain has not yet recorded a full year of statistics the system will approximate annual Uniques and Earnings for the domain. This is to help you review the expected performance of your domains with Fabulous.

    7.7.2. What does the "Statistics" button do?

    The statistics button launches a pop up window displaying a report of Uniques and Earnings of the previous 12 months.

    7.7.3. What does the "Update" button do?

    The "Update" feature performs a check on the WHOIS database and collects the current creation date, expiry date and registrar details for the domain and updates the Fabulous database.

    7.7.4. What does the "Transfer" button do?

    Clicking the transfer button will send you to the "Transfer Domains" page. Here you can select the domains you would like to transfer in to Fabulous.

    7.7.5. What does the "Renew" button do?

    The renew button will take you to the "Renew Domains" page. Here you can choose your renewal period and continue through the process of renewal through Fabulous.

    7.7.6. What does the "Transfer first 500 now" button do?

    Clicking this button will create and send a transfer request for any domains in your first 500 domains managed but not registered through Fabulous.

    7.7.7. What does the "Renew first 500 now" button do?

    Clicking this button will begin the renewal process up to the first 500 domains registered and managed through Fabulous.

    7.7.8. What does the "Transfer Selected Domains" button do?

    This will begin a transfer request for the domains that you have selected.

    7.7.9. What does the "Renew Selected Domains" button do?

    This will begin the renewal process for the domains that you have selected.

    7.7.10. The expiry date shown is different to my domain's WHOIS record. Why?

    When you import a domain that is not registered with Fabulous into your portfolio, we check its expiry date and record it in our database. We re-check the expiry dates of all portfolio domains periodically, however due to the substantial system resources required to do this it may be quite some time between updates.

    If you would like Fabulous to re-check and update the expiry date for a portfolio domain, simply click the "Update" button corresponding to the domain.

    7.7.11. What does the "Renew Mark Selected" button do?

    The selected domains will be moved to the "To Renew" list. Select "To Renew" from the drop down menu in Search to find all domains to renew.

    7.7.12. What does the "Delete Mark Selected" button do?

    The selected domains will be moved to the To Delete list. Select To Delete from the drop down menu in Search to find all domains to delete.

    7.7.13. What does the "Renew Mark Range" button do?

    All domains selected in the Marked range will be moved to the "To Renew" list. Select "To Renew" from the drop down menu in Search to view all domains to renew.

    7.7.14. What does the "Delete Mark Range" button do?

    The domains selected in the Marked range will be moved to the "To Delete" list. Select "To Delete" from the drop down menu in Search to view all domains to delete.

    7.7.15. 2010 - Expiry Control Update

    Due to the increasing amount of system resources being allocated to manage your Expiry Control reports, we have made some changes to improve the overall robustness of the system.

    What this means for you: If you run a large an Expiry Control report and the data is larger than an internal threshold, it will be placed into a queue and run in the background. Once the data is collected, it will be available to view on the "Expiry Control" page down the bottom.

    7.8. Domain Analytics

    Our comprehensive Domain Analytics package gives you the toolset to analyze your domain name portfolio for further optimization opportunities. You can choose from our pre-defined report templates or build your own custom reports.

    Comparison Reporting – A simple, powerful tool which allows you to see how your revenue streams have changed.

    Watchlists – Build custom reports that contain a subset of domains you’re interested in for easy reference.

    Email Reports – Pick from our predefined reports, or build your own custom reports and then have them emailed as often as you want – monthly, weekly or daily.

    Data Clustering – A unique attribute clustering system that identifies the types of domains that perform best for you based on:

    • Category
    • Domain Extension (TLD)
    • Word Count
    • Domain Length
    • Geo IP

    Time Series Reporting – Including metric comparisons:

    • Uniques
    • Clicks
    • Click Though Rate (CTR)
    • Earnings
    • Earnings per Unique



    7.8.1. What is “Custom Domain Analytics”?

    Custom Domain Analytics allows you to customize a report to your needs, excluding information that is not relevant to you. You can select to have the report emailed to you and for the report to run periodically.

    7.8.2. How do I create a “Custom Domain Analytics” report?

    To create a custom Domain Analytics report please follow the steps below:

    1. Go to the "Domain Analytics" page in the "Portfolio" area of your account.
    2. Click on "Create new report/template". The page will reload with a number of reporting options.
    3. Click the radio button for "Custom Domain Analytics" and the page will expand with more options.
    4. Choose whether you would like to include all domains or use a subset of domains.
    5. If you choose to use a subset of your domains use the domain filters or watchlist drop-down menu to choose these domains.
    6. Select a date range for the report.
    7. Enter a report name and an email address that you would like the report emailed to (of desired).
    8. Select the option to save as a template if desired, and select the schedule you wish the report to run to if desired.
    9. Click the "Generate" button to run the report.

    7.8.3. How do I run one of Fabulous' pre-defined Domain Analytics reports?

    To run one of Fabulous' pre-defined Domain Analytics report templates on your portfolio please follow the steps below:

    1. Go to the "Domain Analytics" page in the "Portfolio" area of your account.
    2. Click on "Create new report/template". The page will reload with a number of reporting options.
    3. Click the radio button for the pre-defined report you would like to use.
    4. Click the "Continue" button to run the report.

    7.8.4. What is a "Template" and why should I use one?

    A "Template" is a fully customized report format created by you and saved in your account.

    Once a template has been created you can quickly run reports for specific information relevant to your needs, bypassing the usual steps needed to create a report.

    7.8.5. How do I create a Template?

    To create a template click the “Create new report/template” button and select “Custom Domain Analytics”. Options will appear for you to create your personalized report and save it as a template.

    7.8.6. How do I run a Template Report?

    To run a Template Report, please follow the steps below:

    1. Go to the "Domain Analytics" page in the "Portfolio" area of your account.
    2. Locate the template report you wish to run under the "Template Viewer" heading.
    3. Click the "Generate Now" button corresponding to the template.
    4. Your template report will be generated and can be found in the "Domain Analytics" page under the "Report Viewer" heading.

    7.8.7. What does the “Daily Earnings” report show?

    The Daily Earnings report details the revenue earned per day on all domains for the last 30 days.

    7.8.8. What does the “Domain Performance” report show?

    The Domain Performance report shows comprehensive results on the performance of your portfolio over the last 30 days by:

    • Domains
    • Earnings
    • Uniques
    • Clicks
    • Sales
    • EPU - Earnings per Unique
    • EPD - Earnings per Domain
    • EPC - Earnings per Click
    • CTR - Click Through Rate
    • Clicks Vs Earnings
    • Uniques Vs Clicks
    • Uniques Vs Earnings

    7.8.9. What does the “Domain Comparison” report show?

    The Domain Comparison report shows a comparison of your domains over the last 7 days Vs 7 days prior. Use this report to see any changes in earnings, EPU, EPD, EPC and CTR across your portfolio.

    7.8.10. What does the “Category Comparison” report show?

    The “Category Comparison” report compares the earnings of your categories over the last 7 days Vs 7 days prior.

    7.8.11. What does the “Underperforming Domains” report show?

    The Underperforming Domains report identifies domains within your portfolio with a poor click-through rate. Use this report to find domains that could be further optimized.

    7.8.12. How do I view a report I have generated?

    After you have created a new report and clicked the “Generate” button you will find your report under the “Report Viewer” title in the “Domain Analytics” section. Click the corresponding “View Report” to view your report.

    7.8.13. How do I delete a report that I have generated?

    To delete a report find it under the “Report Viewer” title in the “Domain Analytics” section. Click the “Delete” button corresponding to the report you wish to delete.

    7.8.14. What is “EPU”?

    EPU stands for Earnings per Unique.

    Earnings per unique is the total earnings divided by the total number of uniques. This figure basically tells you the average earnings generated for every unique visitor your domains receive.

    7.8.15. What is “EPD”?

    EPD stands for Earnings per Domain.

    Earnings per domain is the total earnings divided by the total number of domains. This figure basically tells you the average earnings generated by each domain name.

    7.8.16. What is “EPC”?

    EPC stands for Earnings per Click.

    Earnings per click is the total earnings divided by the total number of clicks. It can be used to give an estimate of the value each click you receive.

    7.8.17. What is “CTR”?

    CTR stands for Click Through Rate.

    The click through rate represents the percentage of times unique visitors click on an ad, and it is obtained by dividing the number of users who clicked on an ad on your domain's page by the number uniques.

    7.8.18. How do I find out where my domains' traffic comes from using Domain Analytics?

    First you need to create a custom Domain Analytics report for the domain(s) you would like to analyze. For further information on how to do this please click here.

    When the report is complete click "View Report". Once the report loads, you can change the variable in the "Report Type" drop-down menu to "Referrer".

    The report will now change to show the sources of your unique referrers, including the proportion of type-in traffic.

    7.8.19. How do I find out which keyterms are performing well using Domain Analytics?

    First you need to create a custom Domain Analytics report for the domain(s) you would like to analyze. For further information on how to do this please click here.

    When the report is complete click "View Report". Once the report loads, you can change the variable in the "Report Type" drop-down menu to "Keyterm".

    The report will now change to show the performance of each keyterm on the selected domain(s).

    7.9. Bulk Tool

    The Bulk Tool can be used to modify domain properties in bulk and create watchlists.

    The bulk tool has similar functionality as the “Modify ALL these Domains” button in the Traffic Control page of your account. The difference is that with the bulk tool you can copy and paste a list of domains to be modified.

    Using the bulk tool you can update the following domain properties in bulk:

    • Groups
    • Roar Categories
    • Redirections
    • Popups
    • Watchlists

    7.9.1. How do I use the Bulk Tool?

    To modify domain names using the bulk tool please follow the steps below:

    1. Go to the "Bulk Tool" page in the "Portfolio" area of your account.
    2. Enter a list of domains that you wish to modify. You can enter them separated by spaces, commas or one domain per line.
    3. Click the "Continue" button. The page will refresh to display all the properties you can modify.
    4. Click the check box corresponding to the property you wish to modify and the options will expand further.
    5. Make your selections.
    6. Click "Continue" to save your changes.

    7.9.2. How many domains can I process at once using the Bulk Tool?

    You can process up to 1,000 domain names with the bulk tool. If you try to process more than this at once the Bulk Tool will return an error.

    7.9.3. Can I use the Portfolio Bulk Tool for domain renewals?

    No, please use the bulk renewals tool located in the “Renewals” page of the “Manage” area of your account.

    7.9.4. Can I use the Portfolio Bulk Tool to list domains for sale?

    No. Currently this feature is not available.

    7.9.5. How do I create a watchlist using the Bulk Tool?

    To create a watchlist please follow the steps below:

    1. Go to the "Bulk Tool" page in the "Portfolio" area of your account.
    2. Enter the domains you want to include in the watchlist into the text box provided. You can enter them separated by spaces, commas or one domain per line.
    3. Click the "Continue" button. The page will refresh to display all the properties you can modify.
    4. Click the check box corresponding to "Watchlists" to expand out the watchlist options.
    5. Click the radio button corresponding to "Add domains to new watchlist".
    6. Enter a name for the watchlist in the text box provided.
    7. Click the box corresponding to"Allow all users access" if you wish to provide all users of your account access to this watchlist.
    8. Click the "Continue" button.

    7.10. Watchlists

    In this section of your account you can create and manage watchlists. A watchlist is simply a way of grouping domain names of your choosing together. Using watchlists enables you to perform bulk modifications or analytics on a predefined domain set.

    A domain name can be in many watchlists, but can only appear in each watchlist once. For example, you could create a watchlist for all domains registered in February, another for all .org domains, one for all domains containing the word “furniture” and another for all the domains you would like to sell, and these could all contain the same domain.

    7.10.1. What is the difference between a Watchlist and a Group?

    A domain can only be in one group but can belong to multiple watchlists. A watchlist enables you to perform bulk modifications or analytics on a predefined domain set. A group is a user defined folder system designed to make organizing and referencing your domains easier. You can set up a group for similar themes e.g. “Online Games” and move all of your related domains to this group.

    7.10.2. Why should I use Watchlists?

    Creating a watchlist may be helpful if you own a large portfolio. You can create watchlists by industry group, newly registered domains or any other domains that you would like to view the progress of. A watchlist will save you time searching for details on a group of domains.

    7.10.3. Can a domain exist in more than one Watchlist?

    Yes. A domain can exist in multiple watchlists.

    7.10.4. How do I create a new watchlist?

    To create a watchlist please follow the steps below:

    1. Go to the "Bulk Tool" page in the "Portfolio" area of your account.
    2. Enter the domains you want to include in the watchlist into the text box provided. You can enter them separated by spaces, commas or one domain per line.
    3. Click the "Continue" button. The page will refresh to display all the properties you can modify.
    4. Click the check box corresponding to "Watchlists" to expand out the watchlist options.
    5. Click the radio button corresponding to "Add domains to new watchlist".
    6. Enter a name for the watchlist in the text box provided.
    7. Click the box corresponding to"Allow all users access" if you wish to provide all users of your account access to this watchlist.
    8. Click the "Continue" button.

    7.10.5. How do I add domain to, or remove a domain from an existing watchlist?

    To add/remove a domain from an existing watchlist please follow the steps below:

    1. Go to the "Bulk Tool" page in the "Portfolio" area of your account.
    2. Enter the domains you wish to be included into the existing Watchlist into the text box provided.
    3. Click the "Continue" button.
    4. Click the check box corresponding to "Watchlists".
    5. Click the radio button next to "Add/Remove these domains to the following list" and select whether you would like to add or remove domains using the drop-down menu.
    6. Choose the watchlist you would like to add/remove the domain/s from using the drop-down menu.
    7. Click the "Continue" button to confirm your selection.

    7.10.6. How do I edit the access to an existing watchlist?

    To edit the access to an existing watchlist please follow the steps below:

    1. Go to the "Watchlists" page in the "Portfolio" area of your account.
    2. Select the watchlist you would like to edit from the drop-down menu.
    3. Click the "Edit" button.
    4. From the drop down menu select "Yes" or "No" to change the access to your watchlist.
    5. Click the "Update" button to save your changes.

    7.10.7. How do I delete a watchlist?

    To delete a watchlist please follow the steps below:

    1. Go to the "Watchlists" page in the "Portfolio" area of your account.
    2. Select the watchlist you would like to delete from the drop down menu.
    3. Click the "Edit" button.
    4. Click the "Delete" button to delete this watchlist.

    7.10.8. How do I change the name of an existing watchlist?

    To change the name of an existing watchlist please follow the steps below:

    1. Go to the "Watchlists" page in the "Portfolio" area of your account.
    2. Select the watchlist you would like to delete from the drop down menu.
    3. Click the "Edit" button.
    4. Delete the existing name of your watchlist and enter the new name for your
      watchlist in the box provided.
    5. Click the "Update" button to save changes.

    7.10.9. How do I view the domains in a watchlist?

    To view the domains in a watchlist please follow the steps below:

    1. Go to the "Traffic Control" page in the "Portfolio" area of your account.
    2. Click the "Advanced" button. More options will appear.
    3. Under the heading "Watchlist" use the drop-down menu to select the watchlist you would like to view.
    4. Click the "Search" button.
    5. All domains in the selected watchlist will appear below.

    You can also view the watchlist through Domain Analytics custom reports.

    7.10.10. How do I perform Domain Analytics on a watchlist?

    To run a Domain Analytics report on a watchlist, please follow the steps below:

    1. Go to the "Domain Analytics" page in the "Portfolio" area of your account.
    2. Click on the "Create new report/template" button.
    3. Select the "Custom Domain Analytics" radio button.
    4. Click on the "Use a subset of my domains" radio button. A set of Domain Filters will appear.
    5. Select the watchlist from the drop down menu.
    6. Select a date range.
    7. Click the "Generate" button to create the report.
    8. Your report will now be available in the Domain Analytics "Report Viewer".

    7.10.11. How do I perform Bulk Modifications on a watchlist?

    To perform bulk modifications on a watchlist please follow the steps below:

    1. Go to the "Traffic Control" page in the "Portfolio" area of your account.
    2. Click the "Advanced" button.
    3. Select the watchlist from the Watchlist drop down menu.
    4. Click the "Search" button.
    5. The list of domains in your watchlist will be displayed.
    6. Click the "Modify ALL these Domains" button.
    7. A list of properties to modify will appear.
    8. Make the desired changes.
    9. Click the "Continue" button to save your changes.

    7.11. Template Manager

    The Template Manager allows you to build and store customized Fabulous+ lander configurations for later allocation to your domains.

    7.11.1. How do I create a new Fabulous+ lander template?

    To create a Fabulous+ lander template to use across multiple domains, follow these steps:

    1. Go to the "Template Manager" page in the "Portfolio" area of your account.
    2. Enter a name for your template.
    3. Click the "Create" button. The page will refresh and your new template will now appear in the "My Templates" table.
    4. Click the "Edit" button corresponding to your new template. The Fabulous+ Editor will now load in a new window.
    5. Create your customized template using Layout, Color and Images.
    6. Once you are satisfied with the template click the "Save Template" button.

    7.11.2. How do I edit a Fabulous+ lander template?

    To edit a Fabulous+ lander template, please follow the steps below:

    1. Go to the "Template Manager" page in the "Portfolio" area of your account.
    2. Click the "Edit" button next to the template you wish to modify. The Fabulous+ Editor will now load in a new window.
    3. Edit your template using Layout, Color and Images.
    4. Once you are satisfied with the changes click the "Save Template" button.
    5. These changes will be automatically applied to all domains currently using this template.

    7.11.3. How do I assign a Fabulous+ lander template to domains?

    To assign a custom Fabulous+ lander template to domains, simply follow the procedure for assigning a domain name to a Fabulous+ lander, and in the "Design" drop-down menu select your template.

    7.11.4. How do I delete a Fabulous+ lander template?

    To delete a template, please follow the steps below:

    1. Go to the "Template Manager" page in the "Portfolio" area of your account.
    2. Click the "Delete" button corresponding to the template you would like to delete.
      • If no domains are using this template it will be deleted automatically. If any domains are currently using this template, you will be prompted to re-assign these domains to another template.
    3. Click the "Confirm" button.

    8. Additional Information

    8.1. General Questions

    Here you will find the answers to questions which do not relate to a specific section of your Fabulous account.

    8.1.1. What is the "Contact Us" link for?

    The "Contact Us" link within your account provides a quick way to compose an email to Customer Care, and is also an additional security feature.

    When you submit an enquiry through this webform, an email is sent to Customer Care containing a security code which verifies that the enquiry is from the account holder. Customer Care will reply to the contact email address listed within your Fabulous account.

    For some sensitive administrative matters we will ask you to submit your request through this webform.

    8.1.2. I forgot my password, now I'm locked out of my account!

    As a security measure, after 5 unsuccessful password attempts our system will automatically lock your account.

    If you are locked out of your account or have forgotten your password, please contact our Customer Care department. You will be required to answer several identity verification questions before Customer Care can unlock your account and/or reset your password.

    Please note that your password details can only be sent to the primary email address for your account.

    8.1.3. What is your domain dispute resolution policy?

    As an ICANN accredited registrar, we have adopted the The Uniform Domain Name Dispute Resolution Policy.

    To view the policy please click here.

    8.1.4. Do you offer web hosting services?

    No, Fabulous.com does not provide web site hosting services.

    8.1.5. Do you have an affiliate program?

    Yes. The FabulousDomains affiliate program offers up to 12.5% commission for referred domain sales.

    For more information please click here.

    8.1.6. Security Certificate errors during Login


    Testing secure.fabulous.com secure connection.
    When you open up https://secure.fabulous.com, you should see a green "EV" logo in the address bar, like this:

    This indicates that you are securely connected to the server and that the Extended Validation has confirmed that the server you are connected to belongs to Fabulous.com Pty Ltd in Australia.

    If your browser doesn't show this, then there is a problem. Either the server you are connected to is not secure.fabulous.com, or there's something wrong with the certificate chain.

    Certificate chain

    The secure.fabulous.com certificate is composed of the following chain:

    secure.fabulous.com
    is signed by:
    COMODO EV SGC CA
    is signed by:
    AddTrust External CA Root

    The AddTrust External CA Root certificate should be in your browser's default certificate authorities list, as it is distributed by default in all recent browsers. If it is not part of the default certificate authorities list then your browser version may be old or your certificate store may have been modified by you, your systems administrator, someone who has access to your computer, or a spyware, trojan or virus application.

    Validating the certificate chain.

    If you view the supplied certificate, the details should look like this:


    The exact certificate chain is composed like this:

    Depth0
    CommonName (CN) secure.fabulous.com
    Serial Number 00:D3:6C:41:36:62:C6:2C:1D:BC:56:02:4D:EB:4F:0D:88

    Subject Key Identifier 1B:C1:1E:F6:12:F1:02:04:C7:0A:46:17:B8:99:E7:66:F9:77:45:7A
    Authority Key Identifier 7F:F6:4C:36:28:14:AE:CD:1E:37:AF:DE:5A:F2:5B:C3:A0:AC:2B:FE

    (Matches Subject Key Identifier of "COMODO EV SGC CA" below)
    Public Key B8 6D 24 12 42 18 EA 0A 8D 0A 75 4B CD 7C 6A C9

    A3 25 4E E9 10 A2 55 F4 75 43 9A 37 7D 26 72 1C

    E7 41 11 C2 EA 74 5A C8 85 3E A3 C6 50 FB 5B F6

    3C D0 16 E2 5E 56 47 E9 3A A6 B5 D6 6D 93 C5 7D

    47 99 5B E1 52 20 CF 3A 7E 61 E4 CA F5 97 45 0E

    B2 2C 61 4C AB C2 92 86 84 C4 9A B7 F3 38 C4 6D

    21 8F B3 A4 6F 14 6D 15 2E 00 3D 61 B5 3B AA 13

    BB 77 EB 35 15 C5 24 83 D4 EB AD 7E C5 E9 E8 45

    67 94 3B 5C 3F 38 45 83 C8 56 AA 2F CA 9E 78 84

    CD D5 EE 4E C2 DE AA DA 25 D5 E6 BE 34 6D 0E 9C

    3D 6C BB DC 2F 73 85 C0 CA 2C 07 4F 8B A2 6B 69

    A4 B7 B7 86 EC 1E 3B 03 06 06 0C A5 C7 35 DA AC

    34 61 9C E6 1F 21 E7 8B F2 F0 59 2F CF FD D4 0B

    37 BB 98 8A B7 B6 1A 10 8A 82 B3 E2 E7 06 8C 7C

    1E 81 50 34 A0 69 23 F8 53 04 31 4F 54 F1 7D 8C

    54 31 EA 55 3E B5 7A 8D 07 BF 03 E6 29 9F 5D 77

    Depth1
    CommonName (CN) COMODO EV SGC CA
    Serial Number 79:0A:83:4D:48:40:6B:AB:6C:35:2A:D5:1F:42:83:FE
    Subject Key Identifier 7F:F6:4C:36:28:14:AE:CD:1E:37:AF:DE:5A:F2:5B:C3:A0:AC:2B:FE

    Authority Key Identifier AD:BD:98:7A:34:B4:26:F7:FA:C4:26:54:EF:03:BD:E0:24:CB:54:1A

    (Matches Subject Key Identifier of "AddTrust External CA Root" below)
    Public Key E8 CE AA A9 25 AF 2E 8E D1 79 95 5E A4 88 24 4F

    FD B3 5C AE 2A 9E 4A 7B 40 E0 CC 50 E9 81 58 15

    D2 87 F7 AD 85 7A 69 52 A0 95 6E 8F 67 09 8E F1

    F3 5C 17 E3 49 42 C8 12 67 A6 05 F8 37 A0 0F 16

    61 0F 8F 31 52 C6 E1 87 E1 4F B9 DB C9 FE 69 1B

    D4 C9 F7 2D AC 48 D7 73 4A 04 95 E3 A1 37 87 52

    5A 88 B3 D6 01 2C F1 03 70 2C 26 70 2B 47 3B 0A

    AE 31 7A D7 E5 14 4E AC 2F 30 E1 7C 6D 36 DA A0

    F5 83 62 5D 88 26 0D 05 45 5E CE F7 8B EB 95 B4

    E0 EB 10 7A D4 B9 59 75 46 52 DD 86 74 84 CB 5F

    D3 1C 41 EA F0 9A DA 91 64 84 DF DE 9F F2 DD D0

    FA A6 68 96 B7 3E 97 2D 7F B1 FB 8C 6C A7 FE 72

    82 D0 E3 8A D3 BB E3 CE 01 B7 9D 67 E9 A9 13 9A

    3B 21 ED F7 73 13 E3 33 5D 7A 01 A9 CA 49 D0 4E

    63 87 57 81 3A 17 54 30 F6 02 5E 94 B6 60 D2 29

    F9 4E E7 29 A0 A0 9D 2A 5B EB 3F 89 2E 45 A2 FD

    Depth2
    CommonName (CN) AddTrust External CA Root
    Serial Number 01
    Subject Key Identifier AD:BD:98:7A:34:B4:26:F7:FA:C4:26:54:EF:03:BD:E0:24:CB:54:1A
    Authority Key Identifier AD:BD:98:7A:34:B4:26:F7:FA:C4:26:54:EF:03:BD:E0:24:CB:54:1A

    (Self signed)

    Public Key B7 F7 1A 33 E6 F2 00 04 2D 39 E0 4E 5B ED 1F BC

    6C 0F CD B5 FA 23 B6 CE DE 9B 11 33 97 A4 29 4C

    7D 93 9F BD 4A BC 93 ED 03 1A E3 8F CF E5 6D 50

    5A D6 97 29 94 5A 80 B0 49 7A DB 2E 95 FD B8 CA

    BF 37 38 2D 1E 3E 91 41 AD 70 56 C7 F0 4F 3F E8

    32 9E 74 CA C8 90 54 E9 C6 5F 0F 78 9D 9A 40 3C

    0E AC 61 AA 5E 14 8F 9E 87 A1 6A 50 DC D7 9A 4E

    AF 05 B3 A6 71 94 9C 71 B3 50 60 0A C7 13 9D 38

    07 86 02 A8 E9 A8 69 26 18 90 AB 4C B0 4F 23 AB

    3A 4F 84 D8 DF CE 9F E1 69 6F BB D7 42 D7 6B 44

    E4 C7 AD EE 6D 41 5F 72 5A 71 08 37 B3 79 65 A4

    59 A0 94 37 F7 00 2F 0D C2 92 72 DA D0 38 72 DB

    14 A8 45 C4 5D 2A 7D B7 B4 D6 C4 EE AC CD 13 44

    B7 C9 2B DD 43 00 25 FA 61 B9 69 6A 58 23 11 B7

    A7 33 8F 56 75 59 F5 CD 29 D7 46 B7 0A 2B 65 B6

    D3 42 6F 15 B2 B8 7B FB EF E9 5D 53 D5 34 5A 27

    If you continue to have problems, please contact support@fabulous.com

    8.1.7. Why do I need a .COM?

    Whether you're looking to make a stunning first impression or continue a long relationship with your customers, investors and partners, a .COM is the key to helping your business thrive.

    For Your Customers For Your Future For Your Business
    Your community loves you, supports you and has helped you achieve the success your business deserves. A .COM will bring the service they know and love in person online. Of course you have a business card and a phone number. Why not a website? There's no better way to showcase your products or services. Nothing says business like .COM. With a .COM, your business will be easier to find and appear even more credible and professional, helping ensure that you're in it for the long run.

    So right now, you probably want to go and Register yourself a .COM to really get your business out there.

    How do you do it? Click here to see how

    If you have any questions, please contact support@fabulous.com

    8.1.8. Why do I need a .NET?

    .NET is a place for big ideas and a small down payment on your dreams. Thousands of businesses have thrived with a .NET behind them, and more start here every day. Whatever you’re cooking up in that big, bad brain of yours, .NET can help you release into the wild.


    With .NET, you have access to one of the most recognized domain extensions on the Internet. When you register your .NET no goal, big or small, is beyond your reach.


    Why use .NET?

    1. .NET is an online identity for your awesome idea
    2. Peace of mind that comes with creating something you love on your own terms
    3. Be part of an exclusive community of successful dreamers


    So right now, you probably want to go and Register yourself a .NET to really get your business out there.

    How do you do it? Click here to see how

    If you have any questions, please contact support@fabulous.com

    8.2. Guide To Domain Transfers

    8.2.1. Domain Transfer Process Overview

    A domain name transfer is the process of moving a domain name registration from one registrar (the Losing Registrar) to another (the Gaining Registrar), and involves numerous checks and balances to ensure that only the authorized owned of the domain name can allow transfer. A domain name transfer can also involve a change of ownership of the domain name, but this is not always the case.

    All registrars of .com/.net/.org/.info and .biz domain names follow the transfer rules set down in ICANN's Inter-Registrar Transfer Policy. Even though all registrars of these domain name extensions are following the same rules, the procedures and terminology used by each registrar can vary.

    This document provides an overview of the rules and processes involved in the standard domain name transfer process so that you will find it easier to carry out domain name transfers both into and out of the Fabulous registry.

    For detailed instructions on how to carry out transfers within your Fabulous account, please see our guides:

    • How to transfer a domain name into Fabulous
    • How to transfer a domain name out of Fabulous
    • Transfer status glossary

    Domain Transfer Process, Summary:

    Step 1 Check that the domain name meets all transfer criteria
    Step 2 Remove the Registrar-Lock from the domain name and obtain an authorization code from the Losing Registrar
    Step 3 Submit a transfer request at the Gaining Registrar, using the authorization code
    Step 4 The Gaining Registrar obtains approval from the current owner of the domain name
    Step 5 The Gaining Registrar submits a transfer order to the Central Registry, which is passed on to the Losing Registrar
    Step 6 The owner can manually approve or cancel the transfer, otherwise it will be automatically approved after a waiting period of 5 days
    Step 7 The domain name is transferred from the Losing Registrar to the Gaining Registrar



    Domain Transfer Process, Expanded:


    Step 1: Check that the domain name meets all transfer criteria
    Numerous criteria must be satisfied before you can begin the domain name transfer process:

    1. The domain name must not be within 60 days of its initial registration or within 60 days of being transferred from another registrar. This is an ICANN regulation designed to reduce the incidence of fraudulent transactions.
      • Note: Some registrars also disallow the transfer of a domain name within 60 days of the WHOIS contact information being updated, however this is not an ICANN regulation; it is simply an additional security measure.
    2. The domain name must not be more than 30 days past its expiry date. 30 days after a domain name expires it enters a 30 day Redemption Grace Period; during this period a domain name must be restored by the current registrar before transfer can take place. After the 30 day Redemption Grace Period a domain name goes into Pending Delete status, at which point it can not be restored.
      • Note: Some registrars disallow the transfer of domain names that have expired. This is not an ICANN regulation; this is a registry specific rule.
    3. The domain name’s Administrative WHOIS contact email address must be up to date and functional. During the transfer process, an "Authorization for Registrar Transfer" email is sent to the Administrative WHOIS contact’s email address. If the domain name owner does not respond to this email, the domain name cannot be transferred.
    4. The domain name must not be subject to any special locks or holds. All domain names are set to Registrar-Lock status by default, to ensure that they cannot be transferred, modified or deleted by an unauthorized party. You should be able to easily remove the Registrar-Lock status from a domain name within your customer administration interface at the Losing Registrar. However, if a domain name is subject to additional locks, you may not be able to remove the Registrar-Lock. Some reasons an additional lock may be applied to a domain name include:
      • The domain owner has requested additional security measures such as an ‘Executive Lock’, which can only be removed after strict conditions are met.
      • The domain name is subject to legal dispute, and is locked by the registrar.
      • The domain name is on hold due to payment owed for a previous registration period.



    Step 2: Remove the Registrar-Lock from the domain name and obtain an authorization code from the Losing Registrar

    All domain names are set to Registrar-Lock status by default, to ensure that they cannot be transferred, modified or deleted by an unauthorized party. You should be able to easily remove the Registrar-Lock status from a domain name within your customer administration interface at the Losing Registrar. When the Registrar-Lock has been removed, the domain name will be Active status.

    At this stage, you need to obtain the authorization code for the domain name. This is a unique code generated on a per-domain basis, which is used to authorize a transfer request. Some registrars will provide customers with the ability to create and administer their own authorization codes, while others will ask customers to contact the Registrar directly to obtain it.

    When you unlock a domain name, the Losing Registrar will contact the Central Registry to update the status of your domain name, including the authorization code.



    Step 3: Submit a transfer request at the Gaining Registrar, using the authorization code

    Now that the domain name is unlocked and you have obtained the authorization code, you can initiate a transfer request for the domain name.

    Within your account at the Gaining Registrar, that is, the registrar you would like to move the domain name registration to, you should be provided with a facility to enter the domain name you wish to transfer and the corresponding authorization code.

    The Gaining Registrar will then contact the Central Registry to check that the status of the domain name is Active, and to verify that the authorization code provided is correct.



    Step 4: The Gaining Registrar obtains approval from the current owner of the domain name.

    Now that the Gaining Registrar has confirmed that it is authorized to initiate a transfer request, it needs to obtain approval from the current registered owner of the domain name before submitting a registry transfer request to the Losing Registrar.

    The Gaining Registrar will check with the Central Registry to ascertain the details of the Losing Registrar, then query the Losing Registrar’s WHOIS database directly through a designated port (43) in order to retrieve the Administrative Contact email address for the domain name.

    The Losing Registrar will send a transfer authorization email to the Administrative Contact for the domain. This email will contain instructions on how to approve the transfer – this is usually achieved by asking the domain owner to click on a unique link, signifying their approval. The Losing Registrar must receive a response to this email to continue with the transfer of a domain name.



    Step 5: The Gaining Registrar submits a transfer order to the Central Registry, which is passed on to the Losing Registrar

    Once approval has been obtained, the Gaining Registrar sends an official transfer order to the Central Registry.

    Domain Registrars connect to the Central Registry on a regular schedule to send and receive information about domain names. When the Losing Registrar connects to the Central Registry, it will receive the transfer order.



    Step 6: The owner can manually approve or cancel the transfer, otherwise it will be automatically approved after a waiting period of 5 days.

    At this stage, there is a 5-day grace period, during which the domain owner or the Losing Registrar can cancel the transfer. A domain owner can cancel a domain name transfer at this stage for any reason (there should be a facility within the domain owner’s customer administration facility to do this), but the Losing Registrar can only legitimately deny a domain name transfer under specific circumstances outlined ICANN's Inter-Registrar Transfer Policy.

    Most registrars also provide a facility for domain owners to give express permission for the transfer to go through before this grace period is finished.




    Step 7: The domain name is transferred from the Losing Registrar to the Gaining Registrar

    If the domain name owner gives express permission for the transfer to proceed, or if the transfer order is not cancelled/denied within 5 days, the Central Registry automatically transfers the domain name to the Gaining Registrar.

    The Central Registry will issue an email report to the Losing Registrar, the Gaining Registrar, the old Administrative Contact and the new Administrative Contact confirming the transfer.

    The WHOIS record for the domain name should now reflect the Gaining Registrar as the Registrar or record.

    8.2.2. How to transfer a domain name into Fabulous

    To transfer a domain in to Fabulous please follow the steps below.

    Step 1

    Ensure domain to be transferred is not Registrar Locked (i.e has a WHOIS status of ACTIVE) and was first registered more than 60 days ago.

    Step 2

    Login to your Fabulous account and go to the "Transfer" page in the "Manage" area.

    Step 3

    Enter the domain(s) you would like to transfer into the "Transfer Bulk Domains" box along with the Authorization code for each domain in the format outlined below, then click the "Continue" button.

      domain1.com authorization
      domain2.com authorization
    Step 4

    The page will refresh confirming whether the domains you have entered are eligible for transfer, as well as itemizing all transfer costs. Please review the domain names and Authorization codes listed, and if you are happy to proceed with the transaction agree to the Terms and Conditions, and click the "Continue" button.

    Step 5

    The page will refresh, allowing you to select the WHOIS contact profiles you would like to use for the domains. Click the "Continue" button.

    Step 6

    The page will refresh, providing you with a summary of the transaction, and should your Fabulous account balance be insufficient, options to fund the transaction. Click the "Continue" button.

    • At this point the transfer costs will be charged to your Fabulous account balance.
    Step 7

    Fabulous.com will send a transfer approval email to the WHOIS Administrative contact email address for the domain. This email contains a link which will take the registrant to a web page where they can approve the transfer to Fabulous.com.

    • If this email does not arrive, possible reasons include; the domain is registrar locked, the domain has not been with its current registrar for 60 days, the WHOIS contact email address is not correct, or the WHOIS contact's ISP/anti spam software is blocking the email from Fabulous.com.
    Step 8

    Once this is approved, Fabulous will send a transfer order to the losing registrar.

    Step 9

    There domain owner then has five (5) days to explicitly approve or decline the transfer within their account at the losing registrar. If no response is received, after no longer than 5 days the Central Registry should automatically transfer the domain to Fabulous.com.

    • Please note: Depending on the time of day that the losing Registrar auto approves or the owner approves the transfer it can take up to 24 hours for the domain name show in your Fabulous.com account
    Step 10

    Once your domain has been successfully transferred you will receive an email notification from Fabulous.com.

    Step 11

    You can now manage your domain(s) through your Fabulous.com account.



    NOTE: If a transfer request is not approved or fails for another reason, the transfer fee will be returned to your account balance.

    8.2.3. How to transfer a domain name out of Fabulous

    To transfer a domain out of Fabulous please follow the steps below.

    Step 1

    Ensure domain to be transferred was first registered/last transferred more than 60 days ago, then remove the Registrar Lock (so that it has a WHOIS status of ACTIVE) and note down the Authinfo code.

    There are two ways to remove the Registrar-Lock from a domain name in the Manage --> Domains section of your account; individually, using the "Unlock" button, and in bulk, using the "Bulk Unlock" tool.

    To remove the Registrar-Lock from a domain name individually:

    1. Go to the "Domains" page in the "Manage" area of your account.
    2. Use the search tool to locate the domain name you want to unlock.
    3. Click on the "Unlock" button corresponding to the domain name and a pop-up window will launch.
    4. Note down the randomly generated Authinfo code that appears the text box, or enter your own code in place of the randomly generated one.
    5. Select the checkbox named "Unlock domain until Day Month Year".
    6. Click the "Change" button to confirm your selection.
    7. The domain name will be released from the default Registrar-Lock for 5 days. For this time it will appear with the status Active.

    OR

    To remove the Registrar-Lock for several domain names at once using the "Bulk Unlock" tool:

    Please note, the maximum number of domains that you can process with this tool at once is 1,000.

    1. Go to the "Domains" page in the "Manage" area of your account.
    2. Click on the "Bulk Unlock" button at the bottom of the page.
    3. Enter the domains you wish to unlock into the text box labeled “Unlock Domains”, one domain per line.
    4. Note down the randomly generated Authinfo code that appears the text box, or enter your own code in place of the randomly generated one.
    5. Click the "Continue" button to confirm your selection.
    6. The domain name will be released from the default Registrar-Lock for 5 days. For this time it will appear with the status Active.
    Step 2 Either the owner of the domain name or purchaser supplies the Authinfo code to the gaining Registrar and requests a domain name transfer.
    Step 3

    The gaining Registrar must obtain approval from the current registered owner prior to submitting a registry transfer request to the Fabulous.com.

    Step 4

    If approval is obtained the gaining Registrar submits a registry transfer request to the Central Registry, which is passed on to Fabulous.com.

    Step 5

    We email the current owner giving them the option to explicity approve or decline the transfer within their Fabulous account.

    If we receive no response from the owner, after 5 days the Central Registry automatically transfers the domain name to the new Registrar, as a Nil response from the owner is taken as approval.

    Step 6

    The domain name is transferred to the new Registrar

    On a WHOIS look up the domain name will show as registered with the new Registrar, and the Central Registry will issue an email report to confirm the transfer

    Step 7 You can now manage your domain(s) through your new Registrar.

    8.2.4. Transfer Status Glossary

    While your domain is being transferred it will pass through several status changes. Below is a glossary of possible transfer status codes.

    Transferring a Domain in to Fabulous
    'Created' Domain has been submitted for transfer.
    'Authority Pending' Email has been sent to authoritive contact, waiting
    for reply.
    'Authority Accepted' Reply to authority affirmative, transfer initiated
    in registry.
    'Authority Rejected' Reply to authority negative.

    'Authority Failed'

    Failed to initiate transfer in registry.

    'Pending'

    Initiated registrar transfer, pending transfer.
    'Gained' Successful transfer, owner accepted transfer.
    'AutoGained' Successful transfer, 5 days since initiate.
    'Failed' Failed transfer, current registrar rejected transfer.
    'Cancelled' Transfer cancelled, the owner cancelled request.
       
    Transferring a Domain out of Fabulous
    'Losing' New transfer losing request.
    'Lost' Successful transfer, owner explicitly accepted
    transfer.
    'AutoLost' Successful transfer, 5 days since initiate.
    'Failed' Failed transfer, current registrar rejected transfer.
    'Cancelled' Transfer cancelled, requesting registrar cancelled
    request.