What if I forget the answers to my security questions?
If you forget the answers to your security questions, or give incorrect answers 3 times, your ability to transfer, push or sell domains will be disabled.
Functionality will only be re-enabled after we can confirm your identity over the phone. Our Customer Care Department is available 24/7, and can be contacted on (+61) 7 3007 0070 or at email@example.com.
It is very important that you choose question and answer combinations that you will remember, as telephone verification can be a difficult and time-consuming process.