Knowledge Base > Billing

I sent money via wire transfer but the funds are not showing up in my Fabulous account balance. What do I do?

International wire transfers generally take from 2 to 7 business days.

Please make sure that after you initiate a wire transfer you email accounting@fabulous.com letting us know to expect a wire. Please include the following details; amount, date sent, sending bank, sender’s details and what was included in the reference field of the wire transfer. Providing as many details as possible will help us to identify the wire transfer and attribute it to your account as quickly as possible.

If it has been longer than a week and your wire transfer has still not been deposited to your Fabulous account, please contact support@fabulous.com and we will investigate the matter.

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